Property Manager- Twin Ridge

WPM is one of the region's premier real estate management companies. We are dedicated to professionalism and have been recognized as an Accredited Management Organization®.

We invest heavily in ongoing training and encourage continuing education and certification opportunities. This commitment to associate development is one of the many reasons we have been voted a Top Workplace by our Associates year after year.

We look for people who thrive on responsibility, have a passion for excellent customer service, and share an interest in growing their property management career. You'll be rewarded with a competitive salary, a benefits program which includes 401(K) with company match, and support for professional development.

We are looking for candidates with 5+ years of Property Management experience (preferred), along with experience managing a leasing and maintenance team. You will also need experience writing budgets and monthly owner reports, conducting owner meetings, and coaching & developing teams!

Property Manager

Location: Baltimore/Pikesville, MD

Pay: $90,000 annually

Schedule: Full-time | Monday–Friday

What You’ll Do

• Supervises leasing processes for the community, ensuring that all documentation is executed and maintained according to procedures; Reviews rent decisions; Ensures that leasing staff complies with Fair Housing laws
• Reviews renewals, creates retention strategies and executes plans to optimize occupancy; Initiates eviction proceedings by providing necessary documentation to Property Accountants
• Conducts regular and routine property inspections, recording deficiencies and taking necessary remedial action within budget constraints
• Manages apartment community budgets for prospective years; Manages property against budget throughout the year and accounts for variances
• Markets the apartment community, ensuring optimum curb appeal; Evaluates the competition and develops plans to reduce vacancies
• Manages retention of community financial documents, including payroll records; Approves expenditure and invoice payment and processes in a timely manner
• Oversees community maintenance functions, working closely with community maintenance staff, to ensure quality unit turns and prompt resolution of resident maintenance requests of complaints
• Maintains excellent relationships through responsive communication with residents to optimize their confidence in the community as a clean, safe and well-maintained community; Maintains professional relationships with associates, applicants, visitors and representatives of other companies
• Performs standard supervisory functions including hiring staff, assigning work, and training, providing feedback, disciplining staff, developing staff, and terminating staff
• Models Company core values for staff and residents; Enforces Company policies
• Schedules direct reports to ensure coverage for routine maintenance, routine coverage and emergency response
• Prepares activity reports and management reporting to ensure that investors/owners are fully briefed on community operation and financial measures
• Safely transport essential work equipment, supplies, and documents within assigned property and/or between company headquarters, off-site locations.
• Travel locally to visit communities, conduct property tours, and attend meetings as needed. While most travel is within the assigned portfolio, occasional meetings, training sessions, or company events may be held within the Company's operating markets, including Maryland, Delaware, Pennsylvania, and Virginia.
• Performs other duties as assigned, within reason and relevance to the job
  
  

What We’re Looking For

• Demonstrated knowledge of residential property management through successful track record as property associate (Maintenance Supervisor, Leasing Specialist, Assistant Community Manager) within the Company or as a Community Manager or Leasing Manager with a comparable competitor Company
• Demonstrated record of providing outstanding customer service
• Ability to set clear performance objectives and support staff in achieving business goals
• Demonstrated record of coaching direct reports and helping to develop them towards achieving career goals
• Proficiency with Microsoft Office Suite
• Knowledge of property management accounting software and/or demonstrated proficiency to learn new software applications
• Possess a valid driver's license and a reliable, personal vehicle suitable for daily multi-site travel preferred
  
  

Qualifications

• High school diploma or equivalent
• 5 years’ experience in residential property management preferred
• 2 years’ experience in a Property Manager or Community Manager role preferred
• Experience supervising a team, including acting as a role model for others, selecting and training new staff, providing mentoring and coaching to junior staff to develop professionally
• ARM or CAM certifications preferred
  
  

Physical & Environmental Conditions

• Physical dexterity: Must have mobility to move about property and climb stairs
• May be required to work overtime to complete deadline-driven tasks
• May be required to work weekends to support special marketing program
  
  

Apply now to start your career in property management with WPM!