About the job
Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.
RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.
At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.
Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.
Key Responsibilities: part - time Front Desk
- Provide exceptional customer service to residents, guests, and vendors
- Serve as the primary point of contact for resident inquiries, concerns, and service requests
- Handle and resolve escalated issues in a professional and timely manner
- Enforce HOA rules, policies, and building procedures with consistency and discretion
- Coordinate visitor access, package handling, deliveries, and move-in/move-out processes
- Maintain accurate logs for visitors, incidents, packages, and resident communications
- Collaborate with property management, maintenance, and security teams
- Monitor lobby and common areas for cleanliness, safety, and compliance
- Assist with amenity reservations and community communications
- Coordinate with vendors and service providers as needed
- Ensure front desk operations align with HOA standards.
- This description is not intended to be an exhaustive list of duties. The employee may perform other duties as assigned to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.