Onsite Controller (Hollybrook)

Company Summary

RealManage is a leading national community association management company serving homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, master-planned communities, and nationally recognized developer and builder clients. RealManage is proud to be recognized on the Inc. 5000 list of America's fastest-growing private companies and ranked among the top firms in the community management industry. We combine experienced people, innovative technology, and proven practices to help communities thrive.

At RealManage, The RM Way is our service identity - something we live every day. It provides a shared definition of what great looks like, a common language for coaching and recognition, and a standard every associate can own. It guides how we serve our clients, how we serve each other, and how we grow.

Our commitment to an exceptional associate experience is reflected in RealManage being Great Place to Work® Certified™. We believe exceptional client experiences start with our associates, and we foster a workplace where people are supported, encouraged to grow, and empowered to deliver outstanding service.

Join RealManage and be part of a values-based organization where The RM Way shapes how we serve, work, grow, coach, and recognize one another every day - while making the communities we manage stronger because RealManage is there.

Our Guiding Values

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing. At RealManage, we are always getting better.
  
  

Role Summary

The Financial Manager / Controller is responsible for the client service and management of a small team of accounting professionals in providing accounting, cash management, financial reporting and financial management consultation services for a large community association client. This position will interface with the general managers, community association Board of Directors, and third-party service providers on financial matters. This is a "hands-on" position from an accounting perspective.

Responsibilities

• Client contractual services deliverable including review and approval of monthly financial reports and annual budgets
• Managing the monthly pre-close and close processes
• Managing the preparation process for annual budgets
• Managing the daily flow of financial service inquiries and requests
• Client billing for services performed outside the service level agreement
• Client satisfaction and retention
• Recruiting, hiring, training, and mentoring staff
• Troubleshooting and resoling escalated issues
• AR Lockbox, Property Conveyance Lockbox, Delinquent Account Collections, Audit-tax, Insurance, Corporate, Information Technology and Transition services in the delivery of overall financial management services
• Serving as the primary financial consultant with general managers and community Board of Directors
• Process improvement recommendations and implementation
• Becoming a “subject matter expert” in the CiraConnect SaaS technology platform with respect to the delivery of accounting and financial management services
• Attending board and committee meeting as directed
  
  

Disclaimer

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.