Onsite Assistant General Manager (Hollybrook)

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
  
  

Position Summary

The Assistant General Manager supports the General Manager in daily operations of community associations, ensuring professional services and outstanding customer satisfaction in line with the service level agreement and the company's guiding principles.

Key responsibilities include, but are not limited to, collaborating closely with the CAM, DCAM, Board of Directors, developer, and/or builder to support community operations, resolve issues, promote community harmony, enforce deed restrictions, and enhance the value of each community.

Position Summary

The Assistant Community Association Manager (Assistant CAM) supports the General Manager in the daily administration and operation of the condominium association. This position assists with operational coordination, resident communications, records management, meeting preparation, vendor coordination, and administrative compliance in accordance with Florida Statute Chapter 718 and the Association’s governing documents.

This position reports directly to the General Manager and works closely with the Board of Directors, department managers, residents, vendors, and administrative staff.

Typical Schedule- Monday- Friday 8:00 AM- 4:30 PM

Essential Duties And Responsibilities

Administrative & Operational Support

• Assist the General Manager with day-to-day Association operations and administrative functions.
• Respond to resident inquiries and provide customer service support to owners, residents, vendors, and guests.
• Assist with the preparation and distribution of community notices, correspondence, and operational communications.
• Maintain organized digital and physical Association records and files.
  
  

Records & Compliance

• Coordinate and process official records requests in accordance with Florida Statute Chapter 718 and Association procedures.
• Assist with document retention, scanning, digital filing, and web archiving of Association records and meeting documents.
• Ensure meeting notices, agendas, affidavits, and postings are prepared and distributed within statutory deadlines.
• Maintain compliance logs, tracking spreadsheets, and administrative reports.
  
  

Meetings & Board Support

• Assist with preparation of Board meeting agendas and meeting packets.
• Coordinate meeting room setup, sign-in sheets, attendance tracking, and proxy collection.
• Assist with annual meeting preparations, election materials, and owner voting documentation.
• Attend Board and committee meetings as requested and assist with follow-up items and action tracking.
  
  

Vendor & Project Coordination

• Obtain and organize vendor proposals, bids, and supporting documentation for management and Board review.
• Coordinate scheduling with contractors, vendors, and service providers.
• Track project timelines, proposals, and operational tasks using spreadsheets and management software.
  
  

Financial & Systems Support

• Process and route invoices through the Association’s online approval system.
• Assist with purchase orders, work order tracking, and vendor documentation.
• Maintain spreadsheets related to projects, violations, inventory, records requests, contracts, and operational tracking.