Assistant Community Association Manager / ACAM (SDCA862026)

Company Overview

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
  
  

Job Title: Assistant Community Association Manager

Position Summary

The Assistant Community Association Manager plays a key supporting role in the management and operations of assigned communities. Working closely with the Community Association Manager (CAM), this position helps ensure communities run smoothly and in compliance with governing documents, applicable laws, and company policies. The role focuses on delivering exceptional service to homeowners, Board members, and vendors.

Key Responsibilities

• Provide administrative and operational support to the Community Association Manager across multiple communities.
• Respond promptly and professionally to homeowner and Board inquiries, ensuring high-quality customer service.
• Assist in the preparation and distribution of meeting agendas, Board packets, and meeting minutes.
• Coordinate with vendors and contractors to ensure timely, high-quality service and adherence to community standards.
• Support financial processes, including invoice tracking, budget monitoring, and assessment follow-up, under the direction of the CAM.
• Conduct regular property inspections and assist with enforcement of community rules and regulations.
• Maintain organized and accurate records, reports, and documentation in line with company and association requirements.
• Help plan and coordinate community events and communication efforts.
• Perform other duties as assigned to support the effective management of assigned communities.