Assistant Community Association Manager / ACAM (MAZ51126)

Who We Are

RealManage is one of the top community management firms in the U.S., ranked #3 out of 5,000+ companies nationwide. We operate in 16 states and Washington, D.C., serving a wide range of communities—from HOAs and condos to luxury high-rises and master-planned developments. Our client list includes some of the country’s most respected developers and builders.

We stand out for our innovative, tech-driven approach, combining cloud-based tools, mobile apps, and industry-leading expertise to deliver exceptional service at competitive prices.

Why Join Us

At RealManage, we don’t just manage communities—we build them. Our mission is to deliver smart, transparent, and personalized solutions that exceed expectations. We constantly measure our performance, embrace innovation, and never stop improving.

We’re more than a workplace—we’re a team that values growth, integrity, and genuine connection. Whether you’re launching your career or looking for your next big move, you’ll find opportunity, support, and a place to thrive here.

Our Core Values

• Integrity – Always do the right thing
• Respect – Treat everyone with dignity
• Selflessness – Work for something bigger than yourself
• Personal Relationships – People do business with people they like
• Always Improving – Never stop growing
  
  

Join RealManage and be part of a company that’s leading the way in community management—with heart, innovation, and a clear vision for the future.

Job Title: Assistant Community Association Manager

Position Summary

The Assistant Community Association Manager plays a key supporting role in the management and operations of assigned communities. Working closely with the Community Association Manager (CAM), this position helps ensure communities run smoothly and in compliance with governing documents, applicable laws, and company policies. The role focuses on delivering exceptional service to homeowners, Board members, and vendors.

Key Responsibilities

• Provide administrative and operational support to the Community Association Manager across multiple communities.
• Respond promptly and professionally to homeowner and Board inquiries, ensuring high-quality customer service.
• Become familiar and knowledgeable of assigned portfolio’s rules and regulations, amenities, meeting dates, architectural procedures, and other important community processes.
• Process architectural requests as they are submitted. All complete requests will be entered into Caliber prior to sending to the Committee according to association’s approved procedures.
• ACAM is responsible for amenity access distribution (keys, fobs, passes, etc.).
• Prep Annual Meeting of the Membership documents
• Process compliance tours and ensure that violations submitted to administrative team are reviewed and mailed out in accordance with company policy.
• Assist with processing community-wide mailouts. ACAM will submit approved mass mailings through third party vendor with approved specifications.
• Attend Community meetings as needed
• Filing and scanning of correspondence according to company policy.
• Maintain organized and accurate records, reports, and documentation in line with company and association requirements.
• Perform other duties as assigned to support the effective management of assigned communities.