Administrative Assistant/Receptionist

Administrative Assistant/Receptionist - Trilogy at Monarch Dunes (Nipomo, CA)

Position Summary:

HOAMCO is seeking a highly organized and proactive Administrative Coordinator to support operations at Trilogy at Monarch Dunes, a premier residential community. This position plays a critical role in managing the design review and rule compliance processes while providing high-level administrative support to the Community Association Manager. The ideal candidate will demonstrate strong judgment, professionalism, and the ability to manage complex administrative functions in a dynamic HOA environment.

Qualifications:

• Associate degree (A.A.) or equivalent from a two-year college, or 6 months to 1 year of related experience and/or training, or an equivalent combination of education and experience
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); ability to quickly learn proprietary HOA software systems.
• Demonstrated ability to write clear, professional communications and reports.
• Strong analytical skills and comfort working with data and financial information.
• Ability to work independently, prioritize effectively, and manage multiple projects under tight deadlines.
• Job skill will be required.
  
  

Key Responsibilities:

• Administer and oversee the architectural design review process, ensuring timely processing of applications, attending review meetings, and coordinating follow-up communications.
• Assist with the rule compliance and enforcement program, including tracking violations, preparing documentation, attending hearings, and ensuring resolution in accordance with HOA guidelines.
• Draft, edit, and distribute a wide range of professional correspondence, reports, and association communications with accuracy and discretion.
• Serve as a primary point of contact for homeowners and vendors, delivering exceptional service and timely resolution of inquiries.
• Collaborate with the Community Association Manager on special projects, committee coordination, and community initiatives.
• Perform light accounting and financial tracking tasks in coordination with the corporate accounting team.
• Other duties assigned as needed.
  
  

Key Competencies:

• High attention to detail and accuracy
• Exceptional verbal and written communication skills
• Strong interpersonal skills and the ability to manage relationships with professionalism
• Comfortable handling financial and accounting responsibilities with accuracy and discretion
• High level of customer service and responsiveness, with a strong commitment to issue resolution
  
  

What We Offer

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!