Wellness Attendant (Luxury High Rise in Downtown Miami)

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Duties and Responsibilities

• Arrive to work with all equipment and uniform clean and presentable
• Maintains radio communication via earpiece
• Maintain cleanliness of Fitness Center and changing rooms.
• Cleaning and stocking gym equipment
• replacing/refreshing amenities,
• removing and replacing towels
• Replacing trash liners daily in changing room, gym, and pool deck
• Clean and maintain all pool and beach furniture: lounges, tables, umbrellas, cushions
• Sweep and maintain pool deck and grass area, remove sand and debris daily
• Stock towel cabinet, to be full at all times
• Clean towel cabinet daily, wipe glass and frame.
• Clean pool shower area, remove debris from floor, polish fixtures
• Check that pool pump is on and pool is at correct level, report any issues to Maintenance
• Clean glass on outdoor patio area
• Clean glass on outdoor exit door
• Clean glass on Cabanas
• Remove any debris floating in pool, alert Maintenance of any issues that require pool service company.
• Remove any trash or debris around pool area, planters, landscaping
• Empty all trash receptacles and transport trash to disposal area
• Report any unsafe conditions
• Weekdays -- weather permitting - Set Up Beach daily with minimum of 20 chairs and 10 umbrellas. Chairs to be set as close as possible to the water, and in a straight line.
• Weekends -- weather permitting - Set Up Beach daily with minimum of 32-40 chairs and 17-20 umbrellas. Chairs to be set as close as possible to the water, and in a straight line.
• Set up beach tent, and have available clean towels, chair covers, menus, and cold waters.
• Log beach usage on log sheet and turn into Front Desk at end of day.
• Store any unused equipment securely and safely.
• Safely and securely secure all equipment at the end of day
• Proactively provide customer service by offering choice of sitting area, towels, menu, and water.
• Check in with customers through out their visit to ensure satisfaction
• When closing the beach, all trash left behind is removed, equipment is put away and locked
• Maintain communication with property manager and front desk
• Secure all keys at end of shift
• Enforce rules as needed.
• Able to work independently and under minor supervision
• Maintain stock of all supplies, report shortages or damages to equipment immediately
• Performs other duties as assigned

Requirements

Qualifications and Training

• Must be able to communicate (written and verbal) in both English & Spanish.

Physical Demands

• Employee is required to stand for extended periods of times.
• Required to lift/ or move up to 50lbs.
• Employee works in an outdoor environment at certain properties and under inclement weather.

Reasoning Abilities

• Apply common sense and understanding to carry out daily duties and to handle daily operations of the business.
• Make customer service-based decisions based on the policies and procedures of the company and according to training guidelines.

Work Environment

• Must be able to multitask and work effectively and in a timely manner.
• Must be able to work alongside other team members and willing to take on tasks typically not required while on shift.
• Employee must be capable of handling difficult situations in a professional manner.
• Employee is responsible for limiting/restricting alcoholic beverages in the case that a resident or guest is showing evident signs of intoxication.
• Hours and schedule are subject to change to according to the needs of the business.
• Job duties can change and evolve as business needs change.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.