Vice President of Operations

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Come work at Associa! We are an industry leader in community association management and we are looking for a talented leader to join our team. If you're serious about your next move, Associa is an excellent place to grow your career.

The Vice President of Operations assists their company's president with day-to-day operations. These executives develop and implement a variety of strategies to maximize profits while maintaining an acceptable level of quality, as well as work on improving the supply chain to positively impact variables such as cost, quality and delivery time. Vice Presidents of Operations provide oversight and guidance to subordinates, follow up on projects assigned to staff and stay up to date on their company's research and development efforts. They also need to provide timely feedback and guidance for both subordinates and to fellow executives on operations-related issues.

Duties for this position may include but not be limited to:

• Develop new resources and new revenue streams.
• Evaluate operational processes and procedures, and develop strategies and implementation plans to improve and standardize all aspects of operations.
• Provide leadership for the overall operating performance of the business.
• Develop, monitor and administer financial program to maintain efficient, quality services.
• Other duties as assigned.

Requirements

• Knowledge of sales, operations, and/or underwriting management.
• Knowledge of company budget and monthly performance reporting (DVR) proficiency.
• Knowledge of applicable state statutes.
• Knowledge of all Associa operating systems and programs preferred.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert level.
• Knowledge of company policies, procedures and forms at an expert level.
• Knowledge of conflict resolution techniques at an expert level.
• Project management at an expert level.
• Self-motivated, proactive, detail oriented and a team player.
• Professional customer service skills.
• Time management and time critical prioritization skills.
• Bachelors Degree Required
• Masters Degree Preferred

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.