Vice President (Branch Operations)

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

H.R.W. Management, an Associa company is currently recruiting for a dynamic, professional, people, and goal centered community management leader to join the team as the Vice President of Branch operations.

The Vice President assists with the day-to-day leadership, management, client relations and retention. As well as the management of short- and long-range goals of the branch.

Job Duties And Responsibilities

• Provide leadership and oversight in general operations of the branch.
• Direct leadership over the management team
• Monitor performance of branch management plan and initiatives for the branch
• Establish positive relationships with clients and service providers at the branch level.
• Assist with management of strategic planning and business development at the branch level.
• Other duties as assigned.
  
  

An ideal candidate should have the knowledge and skills to:

• Communicate effectively and assess talent to build strong teams.
• Create an open environment and build connections by being available and approachable.
• Sees the big picture, thinks strategically, defines clear objectives, and explains the "why" behind decisions.
• Self-confident to take initiative and can quickly adapt to changing circumstances.
• Provide and create opportunities to develop and improve talent and holds others accountable to meet commitments.
• Manage time and competing priorities effectively.
  
  

Requirements

• Seven (7) plus years of continuous leadership experience in community/ property management or a related service field.
• Seven (7) plus years of direct leadership/management of people teams preferred.
• Knowledge of the community association management industry, including business management practices, financial requirements, marketing, and operations.
• Ability to relate effectively with Boards of Directors members, community members, vendors and employees and resolve conflicts and problems expeditiously and effectively.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Confidentiality and discretion in the performance of all duties and responsibilities.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at an advanced level.
• PCAM certification preferred.
• Bachelor’s or advanced degree in business administration or related field.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.