Vice President

Sentry Management, Inc., the leader in Community Association Management is seeing a Vice President for our Savannah GA Division.

The Vice President (VP) is responsible for the day-to-day management of the association(s) they are assigned at or near the ratio level to keep the division balanced. Additionally, the VP will assist the Division President with training and supervising the division staff. The VP also functions as a Community Manager and must be familiar with the position description for that role.

The Vice President will serve as a backup to the Division President in addition to ongoing responsibilities and special projects assigned. The VP shall maintain policies, standards, and practices within their division and ensures adherence to Sentry’s Goals, Value and Service Standard of our Foundation Principles.

Administrative Responsibilities

• Maintain an organized filing system utilizing company provided Microsoft programs and CommunityPro®
• Serve as liaison between association boards and legal counsel regarding covenant violations
• Prepare meeting minutes for board review and provide to division leader
• Prepare manager reports and financial summaries to boards on a monthly basis
• Manage the onboarding and exits of associations
• Respond to requests, emails, and calls in a reasonable amount of time
• Provide written reports to boards regarding site visits and compliance reviews
• Administer violation process as detailed by association covenants and State statutes

Customer Service Responsibilities

• Recommend risk management and insurance professionals to boards
• Document, submit and coordinate insurance claims on associations’ behalf
• Identify physical assets associations are maintaining
• Develop and implement maintenance, repair and replacement programs approved by board
• Respond to maintenance requests from property owners
• Retain at least 98% of portfolio each year, sustaining maximum client satisfaction
• Serve as a helpful expert in exceeding customer expectations on a regular basis

Leadership Responsibilities

• Develop and implement personnel policies in accordance with corporate manual on behalf of associations for on-site employees
• Recruit, select, train, and manage employees
• Supervise on-site employees as required
• Support Leadership with initiatives and operations
• Gain and maintain complete understanding of all resources available from Sentry

Additional Requirements

• Must be CAM for 5 years or more
• Licensed to operate a motor vehicle with clean driving record
• Ability to sit or stand for long periods of time
• Ability to operate a personal computer and basic office equipment

Benefits

• Medical, Dental, Vision
• Short Term and Long Term Disability
• Life Insurance and AD&D
• Paid Holidays
• Paid Vacation
• Paid Sick/Personal Time
• 401(k)

Sentry Management is a Equal Opportunity Employer