Support Specialist

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Support Specialist provides in-office daily supporttasks andshould possess the skills necessary to formulate quick decisions to resolve customer concerns and have an easy-going personality with a team and customer-oriented approach.

The ideal candidate possesses strong organizational skills, written/verbal communication, and customer service skills in addition to being detailed oriented with the ability to multitask.

This position is responsible for various support tasks. This is an in-office position.

Responsibilities include but are not limited to:

• Process Violation notices, ARC applications and correspondences
• Association mailouts
• Amenity requests
• Upload invoices
• PUD requests and maintain information in Community Archives
• Process Annual Corporate Reports
• Respond appropriately and timely to emails
• Back up-front office, phones, incoming and outgoing mail.
• Assist with new association onboarding and outboarding
  
  

Requirements

Requirements and Qualifications:

• HOA and Condominium in-office support experience required;minimum 1 year.
• Able to follow direction and work independently as well as in team environment.
• Organizational and multitasking abilities
• Proficient in English (oral and written).
• MS Office; Word, Excel, and Outlook.
• High school diploma or equivalent.
• Driver’s License required.
• Reliable withoutstanding communication skills.
• Familiarity with Strongrooms, CINC or Community Archives a plus but not required.
• Bilingual a plus but not required.
  
  

Employment - Full-time M-F 8:30-5:00PM

Compensation - $17.00 per hour

To apply, include resume with job history.

Equal opportunity employer, Background check and drug screen required.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.