Staff Product Manager

Description

Hi, We’re AppFolio.

We’re innovators, changemakers, and collaborators. We’re more than just a software company — we’re a cloud-based powerhouse that creates products to make our customers’ lives easier. We’re revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating.

We love where we work, and you can, too.

Who Are We Looking For?

As a Staff Product Manager IAM (Identity & Access Management), your goal is to ensure safe and secure access that keeps millions of AppFolio users and their data safe by taking a customer-centric approach to balancing security and convenience. You will be our thought leader in identity, authentication and user-facing security, advising and guiding customers and internal product development teams. A great fit is someone who loves leading the development of customer experiences, infrastructure, and tooling to secure and protect our customer data and accounts as if they were your own.

What You’ll Do

• Own the strategy for AppFolio’s identity and access management systems with a customer-focused lens
• Develop a 3 year vision, annual strategy and roadmap, and appropriate metrics for identity and access management in APM
• Work closely with product development teams, customers, Data Ops, Security, and other internal stakeholders on identity, authentication, and user permissions initiatives
• Define experiments and measure user behavior to inform prioritization and build-outs
• Develop a point-of-view on what AppFolio should own (build or acquire) and what we should partner on as related to identity, authentication, and user permissions systems
• Be acknowledged as an expert in property management and product management while showcasing your talents at 1-3 events per year in a speaker capacity
  
  
  

What We’re Looking For

• 10+ years of product experience with 7+ years in the identity domain
• Expertise and strong interest in identity, authentication, authorization, user roles and permissions; excited by protecting our customers and our business
• Expert in identity & access management landscape and trends for B2B and B2C products
• Technical background (Bachelor’s degree in a technical field, experience working as a software or data engineer is a plus) with interest to get into the code
• Strong knowledge of data security best practices (data classification, data encryption, data storage) as well as data privacy laws (GDPR, CCPA)
• Experience with payments / fintech products is a plus
• Experience working as a product manager for a platform team
  
  
  

Must Haves:

• Communication: Leaders across the organization are able to articulate what is being worked on by your team, the objectives, and the expected outcome.
• Navigate vagueness: Your team will approach ambiguous problems with thoughtful experimentation.
• Customer Focus: Yourself, along with all reporting product product managers, are participating in customer visits and interviews.
• Collaboration: Strong relationship-building, connecting people across the organization and our customers.
• Urgency: Instill a strong sense of urgency and focus to deliver value for the organization constantly within team.
• Persistence: Resilience and persistence to achieve business outcomes in the face of adversity.
• Passionate: Exhibit passion and enthusiasm for AppFolio, your team, and our customers.
• Adaptable: Able to quickly reprioritize work.
• Strategic: Able to articulate product priorities and investments.
  
  
  

You’ll love this job if you:

• Are adaptable and enjoy change - we have all the opportunities and challenges an established yet rapidly growing company faces
• Love learning - our industry and technology space is always evolving, the technologies we support are numerous
• Are intellectually curious and value critical thinking - the Why behind the What is important to you
• Focus on outcomes - Outcomes take priority over outputs
  
  
  

What We Offer

• You’ll have the potential for long-term ownership, and the opportunity to work across our mature customer base and with the newer growth customer segments that all rely on these core experiences
• This is a high impact role - you’ll be building a domain that serves a large current customer base and the long-term growth of the product and company
• The team is awesome!
• We release to all customers every day, continuously
• Work hybrid in SB or SD, or fully remote
• Competitive compensation and equity packages
  
  
  

Compensation & Benefits

The base salary/hourly wage that we reasonably expect to pay for this role is: $152,200 - $190,000. The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate’s skills, education, experience, etc. Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type. Regular full-time employees are eligible for benefits - see here.

Why AppFolio

Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.