Staff Product Manager

Description

Hi, We’re AppFolio.

We’re innovators, changemakers, and collaborators. We’re more than just a software company — we’re a cloud-based powerhouse that creates products to make our customers’ lives easier. We’re revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating. We love where we work, and you can, too.

We are looking for a passionate and tenured product leader to join our Investment Manager team at AppFolio. We are building the premier software platform for managing real estate investments across asset classes and expanding AppFolio’s reach in the real estate market.

Our product management team is responsible for driving the vision, strategy, and execution of new products and services for the investment management industry. Our work impacts the day-to-day lives of millions of people who use our software or interact with the properties run by our customers. We are champions, go-getters, and big thinkers. We drive the success of our company by creating software and services that truly revolutionize our customers’ businesses.

In this role, you will own one of our product focus areas, leading discovery and development for two engineering teams in your area. You will be instrumental to our product development organization by gathering relevant market and customer insights, leveraging strong business acumen, casting vision, and driving product objectives through partnership across the organization. Your goal is to ensure our organization achieves our key objectives and your engineering team(s) implement effective solutions that delight customers, win prospects, and meet stakeholder requirements. As a Staff Product Manager, you are an expert in your craft, have a proven track record of shipping great products, and are able to lead complex and high-stakes product initiatives with poise.

You must be located in or willing to relocate to Santa Barbara, CA.

Responsibilities:

• Continually gather feedback from customers and prospective customers to inform product strategy & improvements
• Master our product capabilities and be able to support and demonstrate it internally & externally
• Develop a deep understanding of our customers and industry, serving as an internal & external expert
• Own a key product focus area, developing a vision, roadmap, and strategy to meet your KPIs
• Collaborate with teammates to craft elegant solutions to customer and business problems
• Partner effectively with internal stakeholders in customer service, sales, and marketing to drive product outcomes and business results
• Conduct agile methodology including planning, grooming, retrospectives, etc
• Coordinate & lead customer interviews, both over the phone and in-person, to deepen personal and organizational understanding of our customers’ needs and desires
• Collect & analyze data about customers, market, and product usage to inform priorities and measure success
• Prepare & deliver clear, compelling presentations to customers, colleagues, and superiors
• Travel to customer events & industry trade shows at least once per quarter, including speaking or sitting on panels to build industry credibility and relationships
• Partner with product & engineering leadership to own & refine a product strategy in service of business goals
• Identify, vet, and drive key growth initiatives through new product development, partnerships, and/or acquisition opportunities
  
  
  

Qualifications:

• Minimum 8+ years of direct product management experience
• Solid track record of successfully delivering critical product and business outcomes
• Experience working collaboratively with software development teams
• Proven ability to lead and partner with senior leadership
• Bachelor’s degree or higher required
• Direct experience in a B2B SaaS company and/or real estate background is a plus
  
  
  

Skills:

• Strong leadership skills and the ability to lead without authority
• Excellent communication skills both written and verbal
• Strong relationship-building capabilities
• Flexible and adaptable with the ability to quickly respond to new information
• Excellent listening skills
• Resilience and persistence to succeed in the face of uncertainty
• Keen business acumen and ability to drive business outcomes
• Exhibit passion and enthusiasm for delivering value to customers and business
• Ability to see both the forest and the trees - you are detail oriented and can also cast a big picture vision
• Analytical skills and data-driven mindset, ability to write SQL is a plus
  
  
  

Compensation & Benefits

The base salary that we reasonably expect to pay for this role is: $155,000 - $230,000.

The actual base salary for this role may vary greatly to account for the wide range of skills, experience, and qualifications that candidates may possess at this level. Your recruiter can share more about the specific salary expectations during the hiring process.

Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits including but not limited to:

• Paid Time Off (PTO)
• Medical, dental, and vision benefits
• Long-term and short-term disability insurance
• 401(k)
• Wellness benefits
  
  
  

Interns / full-time temporary / eligible variable hour employees are eligible for benefits including but not limited to:

• Medical
• 401(k)
• Wellness benefits
  
  
  

Why AppFolio

Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.