Sr. Data Scientist, Payments Product Growth

Hi, We’re AppFolio

We’re innovators, changemakers, and collaborators. We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.

Who Are We Looking For?

A Sr Payments Product Data Scientist to support the Payments Product Team through various data analyses, utilizing SQL, Python/R to discover product improvement opportunities while conducting experimentation across our Payments product. Additionally, a strong communicator with a keen eye for detail and proven experience working cross-functionally for product leadership to drive critical decisions.

Your Impact

Perform exploratory analyses to uncover growth opportunities for our Payments product
Become a subject matter expert on AppFolio’s Payments business, Product Data, and user behavior trends
Partner closely with Product Dev Teams to answer business-critical questions and drive our product pipeline through KPI and funnel creation
Discover actionable insights for product optimization through user activation and retention journey and classification analyses to accelerate product growth
Develop data-driven hypotheses for high ROI investments in our Payments offering
Create DBT models that combine data from multiple sources where necessary, to enable analyses, modeling and experiments
Be a strategic partner for Payments product experimentation (A/B testing, feature rollouts, price changes)
Advise on best experimental framework and strategy to empower development decisioning
Execute on experiments in coordination with Prod Dev teams, advising on success metrics, organization of data structures and information, output table structure, iterative adjustments on test-design and execution.
Present clear, accurate, and actionable deliverables to secure stakeholder approval or incorporation into financial models
Inform cross-functional teams of experiment results and advocate for integration into financial planning models
Present and operationalize outcomes to stakeholders through various methods including presentations, tracking, and data products 
Share back analysis results to technical and non-technical stakeholders, in a clear and accurate way to support data driven drive decision-making
Create easy to understand assets, including presentations, dashboards and readouts to walkthrough data analyses and explain analysis insights
Create complex and insightful Data Products to help support actionable business outcomes based on data analysis results made accessible in self-serve tools or dashboards
Continually update and optimize the product dashboard suite to be best-in-class and enabling Payments leaders to make crucial organizational decisions

Qualifications

Business acumen – understands key challenges facing our business and partners with key stakeholders to find creative ways to apply data science to solve them; connects dots between data & business outcomes
Data Science skills – able to identify, measure, model, and impact the important metrics needed to deeply understand and grow the Payments business lines. Additionally, able to build self serve tools, launch exploratory analyses, leveraging statistical models and run A/B tests.
Attention to detail – appropriately checks all work for errors and does not let important details slip when it comes to data and its accuracy.
Creative problem solving - able to use creativity and curiosity as tools to pick apart any problem, producing a solution which is relevant and realistic.
Efficiency – able to quickly iterate on data generation and refinement. Looks for ways to improve processes to maximize efficiency and remove redundancy.

Must-Haves

BS or higher in Computer Science, Mathematics, Statistics or a related field; or equivalent professional experience.
Highly self-motivated and self-directed
5+ years of work experience in a Data Science & Analytics team
Strong business acumen and experience in a business setting
Strong Tableau, statistical software (e.g. Python, R) and relational database languages (e.g., SQL - Snowflake preferred).
5+ years Product Analytics and user behavioral data expertise.
Ability to support, work and communicate with a fast, cross-functional team
Excellent written and oral communication skills
Listening and interpersonal skills; ability to communicate ideas in both technical and business terms
Proven analytical and creative problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment 

Compensation & Benefits

The base salary/hourly wage that we reasonably expect to pay for this role is: $123,000-185,000

The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate’s skills, education, experience, etc.

Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits - see here.

Why AppFolio

Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.