Solution Engineer

Description

Hi, We’re AppFolio.

We’re innovators, changemakers, and collaborators. We’re more than just a software company — we’re a cloud-based powerhouse that creates products to make our customers’ lives easier. We’re revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating.

We love where we work, and you can, too.

As a Solution Engineer, you work closely and enable our SMB, Mid Market and Enterprise sales teams with a variety of internal strategy and customer-focused services to assist in achieving bookings goals. This senior level, requires you to be a subject matter expert in this technical selling role working closely with AppFolio Property Manager leadership making decisions that will impact the Property Management Industry.

You will be responsible for technical aspects of proposed solutions working in close partnership with our APM Sales team. You will drive sales with technical acumen, product expertise, product demonstrations, sales ability and a superior customer focus. SE’s participate as part of the sales team to achieve or exceed revenue targets.

The ideal candidate brings property management and/or experience selling, demonstrating, supporting, implementing or working closely with SaaS applications. The ability to build extraordinary relationships with customers, team members and cross-functionally with Marketing, Sales Operations and Product Teams is critical. Also has a passion for customer satisfaction, an affinity for details and possesses a record of independent action.

At AppFolio, we believe in investing in our people and put employees in positions to grow their career. This is a fun, exciting and challenging role that puts you in a position to begin your career as a Software Sales Engineer for the 11th fastest growing global SaaS software company.

What You Will Do:

• Drives new opportunities and assists the sales team in closing deals by managing the technical aspects in all stages of the sales cycle from discovery to due diligence
• Work cross-functionally across product development, engineering, services, and marketing teams to penetrate a new AppFolio market.
• Leverage product knowledge to provide technical expertise to the sales team and customers.
• Conduct customer needs analyses and assist in overcoming objections and problem solving.
• Technical sales presentations; product demonstrations; and product proof of concepts, focusing on value the product brings to the customer
• Training of both new and existing sales team members on AppFolio Property Manager and STC sales methodology
• Participate in customer facing events such as Trade-Shows and Meet-Ups
• Facilitate on-boarding of sales reps by working directly with them in all stages of sales cycle
• Work directly with the sales leadership team to assist reps on best practices as needed
• Minimal to no travel
  
  

What We're Looking For:

• 5+ years of direct, hands-on technical software experience in a customer-facing role as a Sales Engineer must
• PropTech Industry experience is not required but strongly preferred
• Professional, self starter and highly motivated to being a career as a Software Sales Engineer and Technical Seller
• Demonstrated success with SaaS software company in your current role
• High level of exposure to complex sales cycles
• Excellent presentation, communication, time management and listening skills with proven ability to motivate and train
• Competitive + possess an entrepreneurial spirit and is driven to succeed
• Ability to learn in a fast-paced environment
• Ability to diagnose prospect needs and build relationships through value-based approach
• Ability to uncover business requirements, analyze and understand customer systems and problems, and deliver solutions to clients
• Experience with Salesforce, PowerPoint, Excel GoToMeeting or similar, Google Docs
• Bachelor’s degree desired
  
  

Our Story

AppFolio (NASDAQ: APPF) was founded in 2006 with the mission to revolutionize vertical industry businesses by providing great software and service. Our easy-to-use, cloud-based software helps our customers more effectively market, manage, and grow their businesses. Our software solutions exist in the real estate vertical, including AppFolio Property Manager and AppFolio Investment Management.

To find out more about what AppFolio has to offer, check out appfolioinc.com/careers.

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.