Job Overview: Servers are responsible for taking & serving food & beverage orders to restaurant guests in a timely manner while ensuring to check identification of customers to verify age requirements for purchase of alcohol.
Reports to: Food & Beverage Management
Duties And Responsibilities
- Take orders from restaurant guests for food or beverages
- Write customers' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Prepare checks that itemize and total meal costs and sales taxes and ensure to collect payments from customers using the P.O.S. system
- Multi-task and display ability to recognize that the guests' interests and needs are always primary
- Communicate professionally in English, both written and verbal with guests & co-workers
- Complete side jobs and other duties as assigned
Qualifications
- Must have flexible schedule to work nights, holidays, weekends, and some day shifts
- Previous food server experience preferably in a full-service boutique or luxury hotel environment
- Prior cash-handling experience required
- Must display ability to work with general computer operations, including POS software (preferably Micros)
- Desire to grow within the hospitality industry is preferred
- Must be able to communicate professionally in English, both written and verbal. Conversational abilities in other languages helpful
- Must be able to multi-task and display ability to recognize that the guests' interests and needs are always primary
- Must be able to respond quickly to situations at all parts of the property over varied terrain and conditions
- Active Food Handling Certificate is preferred
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.