Senior Vice President

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Senior Vice President assists their branch's President with day-to-day operations. The SVP serves as a performance-driven leader and mentor to the branch, as an operations liaison for the company and as an industry ambassador for Associa and its strategic interests/objectives. The SVP works with the Branch President to develop and implement a variety of strategies to maximize profits while maintaining an acceptable level of quality. The Senior Vice President will provide oversight and guidance to their team, follow up on projects assigned to staff, and maintain knowledge and awareness of client needs. They also provide timely feedback and guidance for both their team and to fellow leaders on operations-related issues. This is accomplished by:

• Embodying Associa's Mission and Company Values
• Assessing, selecting, and developing "raise the bar" talent
• Defining and implementing strategic direction
• Motivating and empowering branch teams to achieve success, as measured via the Balanced Scorecard
• Leading the alignment of people, systems, process and culture in our integrated client delivery model
• Identifying organic and inorganic growth opportunities within the branch
• Other duties as assigned
  
  

Requirements

Requirements:

• Bachelor’s degree Required
• Florida Community Association Manager License (LCAM) Required
• 10+ years of directly related or closely related experience
• 7 - 10 years of Management and/or Supervisory experience
• Knowledge of sales and/or operations management
• Knowledge of company budget and monthly performance reporting
• Knowledge of applicable state statutes
• Knowledge of Associa operating systems and programs preferred
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert level
• Knowledge of conflict resolution techniques at an expert level
• Project management at an expert level
• Self-motivated, proactive, detail oriented and a team player
• Professional customer service skills
• Time management and time critical prioritization skills
  
  

EDUCATION and/or EXPERIENCE:

Bachelor's or advanced degree in business administration or related field, five plus years of continuous leadership experience in property management or a related service field; or equivalent combination of education, experience and/or training.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret complex business documents. Ability to respond effectively to sensitive employee and/or client inquiries or complaints. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to executive leadership, public groups, employees, vendors, homeowners and/ or boards of directors.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.