Senior Network Engineer

The Company

FirstService Residential leads the property management industry, with over 8,500 communities in the United States and Canada operating under our professional management services.

FirstService provides competitive salaries, top benefits, and career training, continually investing in our associates’ professional development, setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Job Responsibilities

FirstService Residential. is currently seeking a new Sr. Network Engineer that supports both our corporate enterprise infrastructure and internal customer-facing projects. This position reports to the Director of I.T. Infrastructure and will be a contributing member of the infrastructure team. Team collaboration, problem-solving, and learning capabilities are a must.

Essential Duties & Responsibilities

• Maintains a thorough knowledge of existing network and/or security hardware and software in use to provide third-tier technical and administrative support and provide complex internal analysis and support of the network and/or security infrastructure.
• Acts as the technical interface with vendors and other external stakeholders and reviews/make recommendations on the network and/or security service/maintenance arrangements.
• Review technical documentation of supported environments to ensure that documentation is accurate and up to date.
• Install and configure WAN and LAN hardware to include voice, video, and data cable systems. Develops system specifications, architecture designs, integration and test plans, and all relevant documentation.
• Develops risk management and mitigation strategy. Maintain compliance with QA standards and ensure service performance indicators are met or exceeded.
• Works individually and actively participates on integrated teams to support the internal customer's deployable networks supporting multiple mission partners at multiple locations
• Requires minimal guidance and direction from more senior-level technicians, specialists, and managers. Guides lower-level technicians and specialists.
• Understands and applies more advanced concepts and processes to daily activities. Assists junior-level technicians and managers in their activities. Can perform all tasks of lower-level technicians or specialists.
• Analyzes, designs, develops, and/or maintains hardware and software needed for network communications, including local area networks (LANs), wide area networks (WANs), the internet, intranets, and other data communication systems.
• Communicates complex concepts and data effectively and creatively (both written and oral) across multiple organizations, both internal & external.
• Performs design, engineering, implementation, maintenance, and upgrade of the local area networks (LAN)s and/or wide area network (WAN), and/or security infrastructure.
• Network design, engineering, and implementation (Advanced Level)
• Review of network-related Bill of Material (BOM) equipment lists and costs.
• Ability to work weekends and evening hours as needed

Supervisory Responsibility

No

Education & Experience

• Bachelor's Degree in a Technical Field or equivalent experience
• CCNP Preferred
• 8+ years experience working as a Network Engineer
• Proficient is MS Office suite -- Visio, Word, Excel, PowerPoint, and Project
• Technical experience in Network and Transport technologies, tools, and techniques
• Experience with CISCO, Meraki, and Juniper network solutions
• Experience with Network Management tools (Solar Winds Network Management, LiveAction, NetBox, etc.)
• Experience with CheckPoint, Cisco ASAs, and Fortinet/Firewalls
• Experience with Cisco Unified Communications (CUCM, CUC, CCX)
• Experience with supporting IP services
• (IPv4, VPN, IPv6, Multicast, QOS, SDN, SNMP, VOIP, VTC, etc)
• Experience with IPSec, BGP, OSPF, and MPLS

Knowledge, Skills & Proficiencies

• Possesses knowledge of most common network components, including routers, switches, firewalls, protocols, Cisco VoIP, DNS, remote access, VPN, routing, and switching. Also has knowledge of TCP/IP routing technologies, including OSPF, EIGRP, and BGP, in addition to knowledge of applicable business lines/industries.
• Ability to estimate labor needed to complete planning, engineering, and procurement.

Physical Requirements / Working Environment

• Ability to work full-time remote in South Florida (Broward, Miami-Dade, Palm Beach). Some onsite might be required.

Travel

• Some travel to North American sites to support deployments, installations, and maintenance activities.