Security Officer - One Charles

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Title: Security Officer

Shift: 3:00 PM to 11:00 PM

Location: One Charles, Boston, MA

Job Summary:

The primary focus for the Security Officer is to maintain a safe and secure environment through visibility and technological resources. The Security Officer is also responsible for protecting and serving the residential units and applicable common area elements.

RESPONSIBILITIES include:

• Maintain the highest safety and security standards for the property, residents, and guests and protect the property by immediately addressing and resolving all issues
• Monitor entrances and exits to ensure property remains secure and perform inspections to ensure life safety initiatives are in compliance.
• Report any suspicious activities to the Security Operations Center
• Respond and assist with resident lock-outs, accidents, and emergencies
• Conduct patrols of designated areas as scheduled, with goal of 100% effectiveness
• Ensure compliance with all contractor and vendor procedures for entering the building and utilizing the badge system and assist with employee I.D. program
• Receive and arrange distribution of newspapers to residents. Coordinate deliveries and log all incoming packages
• Provide escorts to food delivery personnel as directed
• Enforce security property pass policies for the removal of items from the building
• Operate the service elevator as required
• Maintain detailed logs of receiving reports, department equipment, systems, and other information
• Procure supplies, materials, and vendor service provisions following standard procedures
• Provide shift coverage to maintain minimum acceptable staffing as needed
• Participate and contribute to training programs
• Utilize utmost discretion for residents to ensure their privacy
  
  

Requirements

QUALIFICATIONS and SKILLS:

• High School Diploma or equivalent
• Understand and operate all life-safety and security-based systems utilized within security operations
• Professional demeanor with demonstrated experience in the security industry
• Exemplary customer service skills
• Knowledge of A.D.A. standards and blood-borne pathogens precautions
• Able to think quickly and use good judgment by identifying and resolving security risks and safety hazards including fire, medical and police issues
• Must work well under pressure and remain calm in all circumstances, prioritize, and follow thru
• Able to respond to and patrol and climb stairs in normal and emergencies
• Able to maintain positive relations with local law enforcement agencies
• A teamwork demeanor and ability to perform tasks and duties with minimal supervision
• Good oral and written communication skills
• Strong organizational and follow-up skills
• High School Diploma or equivalent
• Able to pass a drug test
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.