Seasonal Onsite Golf Professional (RNM2023-4905)

GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

 

RealManage is a values-based company with the following values as our guiding principles

 

• Integrity we always do the right thing.
• Respect for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships we are a professional services company; people do business with people they like.
• Always Improving never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

 

The Golf Professional will work hand-in-hand with the Director of Golf to provide day-to-day general direction and management to the golf shop and personnel associated with the golf operations to ensure they satisfy the best interests of the members and guests.

 

The Golf Professional is responsible for continually developing and implementing all service standards through proper hiring and training of staff. He/She is also responsible for maximizing revenues in all aspects of the golf operation while working within the budget.

 

Primary Duties

 

• Assists the Director of Golf with planning, promoting, and directing all golf activities professionally and enthusiastically.
• Orders supplies associated with golf operations within budget.
• Makes schedules for Golf Shop and Outside Operations staff to assure that members and guests are fully serviced and that labor costs are maintained.
• Coordinates/develops teaching programs for students of all skill levels.
• Golf Reception desk coverage including Point of Sale duties as needed.
• Assist with month end inventory as needed.
• Assists with organizing and conducting club tournaments, outside outings and related events.
• Member communication regarding all upcoming golf events, course closures and any other important information.
• Manage, train and motivate staff to provide consistently outstanding membership service levels.
• Ensure that the practice facilities and their surrounding are always up to standards and ready for member/guest usage as needed.
• Ensures that the golf car fleet is maintained according to standards and properly operated by staff.
• Assist Director of Golf with tracking of expenses and revenues.

 

Work closely with the Golf Course Superintendent to communicate tournaments and events, course conditions and maintenance scheduling.

 

Minimum Qualifications

 

▪ Candidates must be Class “A” PGA Members in good standing.

 

▪ Minimum of 3 years golf operations management experience as head professional or first assistant professional at a private club.

 

▪ Bachelor’s Degree or higher is preferred.

 

▪ Candidates must have the ability to deliver a high-quality standard of service, consistently with emphasis on continued improvement.

 

▪ Excellent communication (written and oral) and people skills are a must.

 

▪ Financial aptitude and experience to assist and understand the operating budget.

 

▪ Ability to train, motivate and supervise

 

Necessary Knowledge, Ability and Skill

 

• Clear understanding of golf, private club and/or hospitality operations
• Thrive in a team environment focused on excellence.
• Ability to deliver a high-quality standard of service, consistently with emphasis on continued improvement.
• Must be well organized, able to work under pressure and meet deadline requirements.

 

Pay and Benefits

 

$52,000

 

Benefits include

 

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays