Sales Administrator

Company Overview:

RealManage is a national Inc. 5000 firm with clients and operations in 24 states from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Join RealManage’s fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

Are you looking for a fun and challenging job in a fast-paced environment with lots of room for career advancement? If so, we hope you will join our dedicated team of sales support administrators and use your enthusiasm and innovation to help us reach our goals. You will be working directly with both agents and clients to facilitate sales, increase brand awareness, and build a satisfied customer base. We have great respect for every member of our team and offer competitive pay and benefits, career development programs, and valuable incentives for strong performance. Enjoy a competitive and rewarding environment.

May be remote but must be located and authorized to work in the United States

Job Responsibilities

• Maintain a series of cadenced audits, keeping data clean and providing the ability for reporting to sustain a high level of accuracy regardless of user and/or automation error.
• Act as the point of contact for internal user access requests.
• Assist internal users with troubleshooting, training, and updating, and data management within HubSpot
• Keep up to date on HubSpot platform updates and communicate new features along with leadership team to our internal users
• Develop and maintain a thorough understanding of system data through use of admin tools to ensure consistent data quality.
• Assess training needs and develop supporting training materials and system documentation.
• Assist with implementation and support of other business applications as needed.
• Communicate frequently with sales team for internal improvements.
• Manage the sales team tech stack including HubSpot, Loopio, Commission software, as well as always be on the lookout for new platforms for sales teams.
• Support the preparation of monthly sales reports containing relevant information on territories, quotas, budgets, leads, growth projections, and marketing initiatives.
• Use analytic tools and conduct data driven research to create and optimize all sales processes, automation, and operation flows.
• Support in various campaigns and gathering contact info for upload into CRM.
• Assist in trade show prep and post-show monitoring of leads to ensure they are added to the CRM and tasks are set for follow-up
• Plus, other work related to administrative support for the sales process.
• Partner with and support other elements of sales and marketing team for reporting, data cleansing, de-duplication, data uploads, large batch record edits, reporting, and more.
• Ad-hoc reporting and analysis to support Sales/Marketing initiatives, decisions, and program execution.
• Plus other work related tasks as needed

Qualifications & Traits:

Specific Traits:

• Extremely organized. A meticulous attention to detail is required
• HubSpot or similar CRM/marketing platform experience
• Proactive, self-starter, driven.
• Task oriented and growth mindset
• Understanding of entire sales process from initial marketing, lead conversation, demo, to close
• Excellent project management and multi-tasking skills
• Team-oriented and collaborative is a must.
• Passion for excellence and the desire to have a significant impact on the business
• One to two years previous sales administrative experience preferred
• Expertise with Microsoft office products, and specifically strong skills with Microsoft Excel (e.g. pivot tables, vlookup) is a plus
• Ability to communicate with a growing sales and marketing team with periodic high volume inbox

Pay and Benefits:

$50,000k to $55,000k, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 9 paid Holidays

RealManage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages and backgrounds to apply.