Retail Shop Attendant- SEASONAL

This Retail Shop Attendant provides a wide variety of administrative support services for the Tennis Pro Shop at YARCOBR. The Retail Shop Attendant also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers.

(May include some or all of the following as applicable)

• Answers telephones promptly and assists residents with questions and concerns.
• Inputs/processes all purchases as required on Club Essentials' website.
• Assists residents with account balance inquiries.
• Performs inventory of all items at Tennis Pro Shop.
• Assists Tennis Pro instructor as needed.
• Keep Tennis Pro Shop clean and organized.
• Ensures all safety precautions and procedures are followed while performing duties.
• May be assigned other duties by Community Association Manager or Tennis Pro instructor.

Education/Training/Certifications/Licenses: High school diploma required. Associates degree with concentration in business preferred, or equivalent combination of education and experience.Experience/Knowledge/Abilities: Must possess administrative background. Two (2) years of retail experience preferred. Strong working knowledge of customer service principles and practices. Excellent interpersonal and communications skills.Computer Literacy:Intermediate command of computer hardware/software is required; specifically, knowledge of Microsoft Windows, Word, Excel, and Outlook. Experience in maintaining a website is desired however training can be provided. Language requirements:English.Travel and availability requirements: Ability to work weekends. Physical Requirements: Ability to lift up to 15 lbs.; work in an upright standing or sitting position for long periods of time, may fluctuate. May handle, grasp and lift objects and packages. Reach with hands and arms, communicate, receive and exchange ideas and information. Ability to quickly and easily navigate the property/building as required to meet the job functions; complete all required forms.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Working Conditions:The majority of work will be completed indoors in a temperature-controlled environment with little to moderate noise levels. DISCLAIMER: This is not an all-inclusive job description. In addition, management has the right to change any portion of this job description at any time and for any reason.