Restaurant Server (51969)

$8/hour plus tips

 

Weekend availability required

 

Turn on your Island Charm... Latitude Margaritaville in Daytona Beach is currently looking for a Part-Time Server to join our team.

 

Purpose:

 

The Latitude Server is on the forefront of Resident interaction with the dining program for the community. From daily operation of the restaurant and bar, to catering and special events.

 

This is a position for an individual who routinely exercises good judgment and exceptional problem-solving skills. As the face of the dining experience, maintaining positivity and diplomacy in a fast-paced environment is critical while maintaining standards and authentically delivering the Latitude Margaritaville Lifestyle.

 

Key Responsibilities and Accountabilities:

 

• Prepare restaurant for lunch / dining by setting decorations, condiments, napkins and utensils
• Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
• Must be able to explain the chef's specialties; identify appropriate wines; answer food preparation questions
• Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
• Transmit orders to bar and kitchen by recording Resident choices; identifying Resident special dietary needs and special requests
• Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars
• Respond to additional patron requirements by inquiring of needs; observing dining process
• Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
• Properly open and pour wine at the tableside
• Obtain revenues by totaling charges; issuing bill; accepting payment; returning credit card and signature slip to Resident
• Contribute to team effort by accomplishing related results as needed
• Perform basic cleaning tasks as needed or directed by supervisor
• Be willing to fill in for absent staff as needed
• Assist with special events as needed
• Adhere to grooming and appearance standards consistently
• Promptly address customer service issues and refer customers to management when necessary

 

Daily Operations and Customer Experience:

 

• Maintains a high level of Resident contact throughout service hours.
• Build strong, effective teams through ongoing supervision, training, coaching, counseling and leadership
• Create an "I Love My Job" environment that further enlivens the Margaritaville Latitude Lifestyle.
• Ensure compliance with all company, local, state and federal safety rules
• Maintain a pristine dining area at all times.

 

Technical competencies:

 

Education:

 

• High School Graduate or GED preferred.

 

Experience:

 

• Previous serving experience required
• Excellent oral communication skills required
• Positive interpersonal skills required
• Food Handlers Card
• Good telephone speaking and listening ability

 

Skills, Knowledge, and Abilities:

 

• Must be willing to work nights and weekends.
• Basic knowledge of beer, wine, & spirits
• Communication skills (listening, verbal and written)
• Organizational skills
• Attention to detail
• Problem solving skills
• Common Sense
• Team player but can work independently
• Have fun!!! FINS UP!

 

Core Competencies:

 

Quality

 

Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.

 

Dependability

 

Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.

 

Teamwork

 

Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

 

Work Environment/Safety

 

Promotes mutual respect, keeps workplace clean and safe, supports safety programs.

 

Job Knowledge

 

Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.

 

Customer Service

 

Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.

 

Initiative

 

Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.

 

Vision and Values

 

Supports values in daily actions and decisions, communicates vision and values to others, generates enthusiasm, incorporates vision when planning.

 

Communication

 

Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.

 

Adaptability/Flexibility

 

Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure and adjusts plans to meet changing needs.

 

DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.