Resale Coordinator / Inspector (WBVA2025)

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
  
  

Position Summary

Provides support to Company by exemplifying our corporate culture and values at all times. Responsibilities will include working with leadership team to ensure timely, accurate delivery of disclosure certificates, performing compliance drives to report any violations noted on properties in the sale process. Previous work related to home purchasing is preferred. In this role, you will be dealing with HOA sales, performing disclosure certificates, understanding HUD and Settlement, escrow reports. A successful candidate must have a commitment to exceptional customer service and quality control.

Position Responsibilities.

• Process resales in the system, ensuring that information is up to date
• Perform CCI (covenant compliance inspection) drives to photograph and report on homes in the resale process noting violations in accordance with neighborhood rules & regulations
• Process resale settlements and closing settlements
• Ensure proper payment is received with settlements
• Scan completed resale certificates into the homeowner database
• Close out pending, incomplete resales due to cancelled contract
• Process condo questionnaires
• Process refinance certificates
• Issue Welcome Package to all new owners
• Assist with answering general resale inquiries
• Assist with occasional audits and data entry as requested
• Assist on the Customer Service team in answering homeowner inquiries via phone and email.
• Additional duties, as assigned