Relationship Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

About VendorSmart

VendorSmart is a thriving software company that blends technology with a collective 70+ years of property management experience. Our suite of software products is modernizing the property management industry with highly efficient, cost-cutting and revenue generating solutions. We believe in bringing transparency to the forefront of our software and company culture. At VendorSmart, you’ll be part of an innovative, forward-thinking and FUN team that is consistently growing.

Role Description

VendorSmart is seeking a talented and quick-thinking Inside Sales Representative. The Inside Sales Representative role is dynamic, fast-paced and never boring. The ideal candidate is a self-starter with high social intelligence, who is agile and enjoys helping others. The primary focus of the Sales Representative is to convert existing users on our free plan to paid users on our subscription plans. In addition to this focus, there will be opportunities to work on sales projects and experiments spearheaded by YOU. We’re seeking an Inside Sales Representative with a ‘hands on’ approach that will play a critical role in establishing processes and feedback loops. As a Sales Representative, you will report to the Head of Growth and be surrounded and trained by some of the most talented people in the industry.

This is an exciting and rare opportunity to be at the forefront of a newly forged industry that is experiencing hypergrowth. You’ll be joining a high-energy team with a ‘work hard, play hard’ mentality. Success in the Inside Sales Representative role can lead to growth opportunities within the Sales organization or different areas of the business.

Role Responsibilities

• Convert existing users (warm leads) from our free plan to paid users on our subscription plans
• Attempt a minimum of 75 calls per day
• Make detailed documentation of each attempt in CRM software
• Follow up with leads via phone and/or email when applicable
• Provide product and user feedback to Client Success team
• Experiment, test and develop strategies to increase user conversions with quantifiable data
  
  

Requirements

Role Qualifications

• Must physically reside in Florida for payroll purposes even though job is remote
• Minimum of 3 years of experience of telephone sales in a SaaS environment
• Highly organized with experience using CRM software
• Detail oriented and able to work in a metrics-driven environment (calls per day, sales quotas, etc.)
• Excellent verbal and written communication
• Ability to establish genuine rapport
• Resilient and able to adapt to changing environments
• Knowledge of the property management industry is a plus
• Bi-lingual candidates are a plus
• Associates degree required, Bachelor’s degree preferred
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.