Regional Sales Manager (East)

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Job description

A Regional Sales Manager will work with the President, Vice President of Sales, and the Marketing Account Director to implement all sales initiatives for their region. To perform this job successfully, the individual must be able to perform each essential duty, meet expectations, establish relationships, and communicate effectively. The requirements listed below are representations of the knowledge, skill and/or ability required.

Duties include, but are not limited to:

• Provides updates on industry standards, requirements, rules and regulations to VP and President.
• Focuses on signing new accounts, developing key relationships within respective markets, selling TownSq to new clients.
• Drive and record business development efforts and sales pipeline progression in a CRM (SalesForce.com).
• Responsible for driving new account growth in a goal established environment.
• Maintains, cultivates, and develops existing and potential clients through retention and marketing procedures, including participating in the transition in process, as structured by the President.
• Explain the company’s platform and how it will help fulfill the client’s needs.
• Ability to present a comprehensive product demonstration to prospective clients on features and capabilities.
• Carries out market research on prospective growth areas, competitive markets, and industry trends.
• Identifies, cultivates, manages, and tracks new opportunities, responds to, and follows up on potential client inquiries using appropriate methods.
• Analyzes the effectiveness of existing markets, vendor referrals and critical tools.
• Reviews advertising sources to maximize branding and messaging. Monitors budgeting of marketing expenses.
• Develops business plan to achieve growth goals by identifying, advancing, and closing deals by working with their respective office to set “road map” for growth within their market, including target market| vendor relationships| education programs | local tradeshows| advertisements/grassroots efforts| local government relations.
• Drives and supports various activities, such as, cross-marketing, events, vendor relationships, services, and social media.
• Oversees the preparation and routing of all sales contracts for the office through contract management.
• Leads the effort to target new contract accounts and ensure the stated contractual objectives are met and share the same with staff upon start of contract. Partner with client success to ensure the set up and transition is preformed to client expectations.
• Ensures that Salesforce is updated and current and that all key customer information, leads, and target accounts are stored and managed.
• Analyzes the success of lead generation efforts and set aggressive account development goals.
• Executes and educate office on national and local sales promotions or contests.
• Identifies opportunities for acquisition to the VP and President.
• Attends Sales and marketing training workshops, and industry related functions where applicable.
• Executes and uphold the responsibilities of the company according to lawful industry standards and ethical behavior as referenced in corporate policies and procedures.

Requirements

CUSTOMER SERVICE SKILLS:

• Demonstrates commitment to deliver outstanding customer service to current and potential clients
• Takes ownership to personally resolve problems or ask for assistance
• Listens well, asks clarifying questions, and communicate effectively (verbal and written)
• Takes initiative to recognize and address problems quickly and decisively
• Self-motivated with ability to work in an unstructured environment
• Committed to following up RSD in a timely manner.

OTHER SKILLS / ABILITIES REQUIRED:

• Ability to gain a strong understanding of TownSq, our value proposition, core values, services, policies, and procedures.
• Ability to develop relationships that will help foster opportunities for big market growth.
• Thoroughly understand prospects business and key value drivers by driving two-way communication.
• Build Value through TownSq’s unique insight, experience, and solutions.
• Excellent problem-solving skills to create solutions to cut cost, increase prospect values, create user engagement, and provide superior level of service.
• Ability to effectively measure ROI on marketing and sales efforts.
• Knowledge and proficient utilization of MS office package, Excel, Word, and PowerPoint
• SaaS licensing sales a plus.
• Proven negotiation skills and the ability to persuade and influence decision makers and executives is required. Effective at presenting to executive management, i.e., C-Level
• Knowledge and utilization of CRM, preferably Salesforce.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.