Job Details
- Salary$100K-$110K per year
- Job TypeFull-time
- Company TypeManagemet Company
- Job CategoryCorporate Operations
- Job WorkplaceOn-Site
- Job Workplace LocationSacramento, CA, USA
Job Description
About the job
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Summary
The Regional Manager, in partnership with the Vice President and regional leadership team, will play a pivotal role in driving sales growth, personally managing accounts, ensuring client retention, and operational excellence within the specified region. Additionally, they will provide oversight to designated Managers who may be in various offices/locations as needed.
Supervisory Responsibilities
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay, a comprehensive benefits package, team member perks, and ample career growth and advancement opportunities.
Unlimited Vacation: Embrace the flexibility of unlimited vacation time to recharge and pursue your passions.
Paid Time Off: Benefit from paid sick time, 10 company-observed holidays, and a special birthday holiday to celebrate YOU.
Comprehensive Health Benefits Package: Access top-tier medical, dental, and vision plans.
Pet Insurance: Keep your furry friends healthy with our pet insurance plan through MetLife.
Pre-Paid Legal Services: Gain peace of mind with access to pre-paid legal services.
Life and Disability Support: Receive life and disability support to protect you and your loved ones.
401(k) with Company Match: Secure your future with our 401(k) plan, including a company match.
Exclusive Employee Discounts: Enjoy exclusive discounts through LifeMart, saving you money on everyday purchases and special
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Summary
The Regional Manager, in partnership with the Vice President and regional leadership team, will play a pivotal role in driving sales growth, personally managing accounts, ensuring client retention, and operational excellence within the specified region. Additionally, they will provide oversight to designated Managers who may be in various offices/locations as needed.
Supervisory Responsibilities
- This role will supervise the assigned Community Manager, Senior/Lead Manager and support staff
- Key Responsibilities:
- Support marketing presentations, sales calls, and client follow-ups under the direction of leadership.
- Assist with operational consulting and the setup of new communities, including budget reviews and staff training.
- Develop and implement sales strategies to meet revenue targets and lead generation goals.
- Collaborate with internal teams for seamless client onboarding and Manager transitions.
- Personally manage client accounts until business volume supports hiring additional staff.
- Maintain proactive account management, addressing client concerns and building strong relationships.
- Participate in Board Leadership Seminars and monitor market trends for growth opportunities.
- Oversee Managers to ensure adherence to company systems, procedures, and client contracts.
- Build relationships with client board members, attending meetings to ensure client retention.
- Act as a liaison for unresolved owner/resident complaints.
- Support long-term planning, budgeting, and performance evaluations for Managers.
- Provide training, mentoring, and assistance to Managers, filling in during absences when needed.
- Participate in planning and delivering Manager education programs.
- Assist in implementing new programs and procedures.
- Minimum of 5 years of leadership experience in the community association management industry. Familiarity with portfolio and urban business is a plus.
- Knowledge of Microsoft Office suite and ability to learn and utilize Action’s property management software.
- Keen knowledge of association budgets and the budgeting process.
- Strong knowledge of audits, reserve studies, and association governing documents.
- Strong verbal and written communication skills including presentation skills.
- Bachelor’s degree or related work experience.
- CMCA designation or ability to obtain within 6 months of employment.
- Valid California driver’s license and valid automobile insurance.
- Access to tools and resources for both remote and in-office work, including equipment, monthly auto allowance, and cell phone/internet reimbursements.
- Comprehensive support from corporate departments, such as Community Care, Finance, Accounting, IT, HR, Sales and market and Legal Compliance.
- Regular training and professional development to enhance skills and career growth.
- Professional development reimbursement
- Continuous opportunities for growth through expert guidance and team collaboration.
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay, a comprehensive benefits package, team member perks, and ample career growth and advancement opportunities.
Unlimited Vacation: Embrace the flexibility of unlimited vacation time to recharge and pursue your passions.
Paid Time Off: Benefit from paid sick time, 10 company-observed holidays, and a special birthday holiday to celebrate YOU.
Comprehensive Health Benefits Package: Access top-tier medical, dental, and vision plans.
Pet Insurance: Keep your furry friends healthy with our pet insurance plan through MetLife.
Pre-Paid Legal Services: Gain peace of mind with access to pre-paid legal services.
Life and Disability Support: Receive life and disability support to protect you and your loved ones.
401(k) with Company Match: Secure your future with our 401(k) plan, including a company match.
Exclusive Employee Discounts: Enjoy exclusive discounts through LifeMart, saving you money on everyday purchases and special
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.