Recreation Assistant

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Recreation Assistant will assist the on-site management office with a wide variety of administrative and staff support services, and independently perform office work directly related to property management and general business operations of the association. This person is part-time and based at a community in Rancho Bernardo.

Job Duties and Responsibilities include, but are not limited to:

GENERAL ADMINISTRATIVE

• Greet and assist those visiting the on-site office.
• Process and distribute incoming and outgoing mail and deliveries; arrange for pick-up and deliveries of documents from storage as necessary.
• Receive and respond promptly to incoming telephone calls.
• Field and respond promptly to inquiries via telephone, e-mail, written correspondence, TownSQ requests or in person; follow through on various requests and/or refer to Community Manager.
• Process print jobs, scanning and faxing as general office support.
• Assist in the set up and break down for Board of Directors and Committee meetings, and social activities as needed.
• Assist Board members and community volunteers as requested by Community Manager.
  
  

HOMEOWNER SUPPORT

• Assist homeowners in registering on TownSQ and setting up Autopay.
• Distribute homeowner key fobs per rules, receive and log FOB number(s), receive and log any payment.
• Receive Clubhouse rental applications, fees and refundable deposits from homeowners; schedule rentals, log rental and payments, maintain rental calendar/binder; checks Clubhouse keys in and out for scheduled rentals.
• Distribute architectural, design, and landscape application forms and rules to homeowners as requested.
• Other duties as assigned.
  
  

The pay for the part-time position is $16.85

Requirements

• One- two years of customer service experience required.
• Knowledge of and proficiency in Microsoft Office products (Word, Excel, Outlook, and Publisher).
• Proficient in operating general office equipment (copier, fax, phone, etc.).
• Knowledge of typical business correspondence, (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Professional communications skills, (phone, interpersonal, written, verbal, etc.)
• Ability to maintain a positive, cordial, businesslike relationship with owners, residents, contractors, and the general public.
• Ability to perform administrative tasks, work without supervision, and work cooperatively with other staff members.
• Ability to handle multiple tasks simultaneously, to establish priorities, and meet deadlines.
• Confidentiality and discretion in the performance of all duties and responsibilities.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.