Job Details
- Salary$20 per hour
- Job TypeFull-time
- Company TypeManagemet Company
- Job CategoryCustomer Service
- Job WorkplaceOn-Site
- Job Workplace LocationIrvine, CA, USA
Job Description
About the job
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Action seeks a Full-Time Receptionist for our Corporate Office located in Irvine, CA.
Job Summary
The Receptionist is the first impression for all in-person visitors to our office and must warmly greet visitors with enthusiasm and a positive attitude. As a Work Order Specialist, follow up on all maintenance requests and coordination to ensure timely and continual progress. In addition, the Work Order Specialist will handle On Call Processing, Programming Access Requests, and assist with incoming calls if necessary.
Compensation: $20 per hour
Schedule: Monday to Friday 8:30 AM to 5:00 PM (On-site)
What You’ll Do (Job Duties)
Greet office visitors warmly with a smile and enthusiasm.
Assist homeowners with basic questions on their account.
Accept payments for HOA Fees and keys/devices. Document and provide receipts.
Page office personnel as needed for guests and holding phone calls.
Retrieve voice-mail messages as frequently as needed, but no less than every two (2) hours and track all messages as well as handle them or direct to the correct recipient.
Track all incoming legal notices and distribute to appropriate persons.
Process return mail by documenting in Property Management Software.
Distribute and maintain inventory of parking validation cards.
Distribute and maintain inventory of keys/devices.
Other duties as assigned by Department Manager.
Who You Are (Skills/Experience)
Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening.
General knowledge of Microsoft Outlook, Word, and Excel.
Knowledge of office equipment including personal computer, electronic faxing and copier use.
Dependable, punctual and reliable.
Excellent verbal and written communication skills.
Typing speed of 35 words per minute.
Preferred Skills
Ability to speak Spanish is a plus
Proficient with MS Word and Excel
Homeowner industry experience
Why You’ll Love Working at Action – Team Member Perks
Generous Paid Time Off : Accrue up to 2 weeks paid vacation, paid sick time, 10 company-observed holidays, and a special birthday holiday to celebrate YOU.
Comprehensive Benefits Package : Access top-tier medical, dental, and vision plans.
Pet Insurance : Keep your furry friends healthy with our pet insurance plan.
Pre-Paid Legal Services : Gain peace of mind with access to pre-paid legal services.
Life and Disability Support : Receive life and disability support to protect you and your loved ones.
401(k) with Company Match : Secure your future with our 401(k) plan, including a company match.
Exclusive Employee Discounts : Enjoy exclusive discounts through LifeMart, saving you money on everyday purchases and special treats.
Values driven company culture that encourages teamwork and excellence.
Opportunities for career growth and advancement.
Join us in our mission to redefine the HOA industry and ensure residents LOVE where they live.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Action seeks a Full-Time Receptionist for our Corporate Office located in Irvine, CA.
Job Summary
The Receptionist is the first impression for all in-person visitors to our office and must warmly greet visitors with enthusiasm and a positive attitude. As a Work Order Specialist, follow up on all maintenance requests and coordination to ensure timely and continual progress. In addition, the Work Order Specialist will handle On Call Processing, Programming Access Requests, and assist with incoming calls if necessary.
Compensation: $20 per hour
Schedule: Monday to Friday 8:30 AM to 5:00 PM (On-site)
What You’ll Do (Job Duties)
Greet office visitors warmly with a smile and enthusiasm.
Assist homeowners with basic questions on their account.
Accept payments for HOA Fees and keys/devices. Document and provide receipts.
Page office personnel as needed for guests and holding phone calls.
Retrieve voice-mail messages as frequently as needed, but no less than every two (2) hours and track all messages as well as handle them or direct to the correct recipient.
Track all incoming legal notices and distribute to appropriate persons.
Process return mail by documenting in Property Management Software.
Distribute and maintain inventory of parking validation cards.
Distribute and maintain inventory of keys/devices.
Other duties as assigned by Department Manager.
Who You Are (Skills/Experience)
Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening.
General knowledge of Microsoft Outlook, Word, and Excel.
Knowledge of office equipment including personal computer, electronic faxing and copier use.
Dependable, punctual and reliable.
Excellent verbal and written communication skills.
Typing speed of 35 words per minute.
Preferred Skills
Ability to speak Spanish is a plus
Proficient with MS Word and Excel
Homeowner industry experience
Why You’ll Love Working at Action – Team Member Perks
Generous Paid Time Off : Accrue up to 2 weeks paid vacation, paid sick time, 10 company-observed holidays, and a special birthday holiday to celebrate YOU.
Comprehensive Benefits Package : Access top-tier medical, dental, and vision plans.
Pet Insurance : Keep your furry friends healthy with our pet insurance plan.
Pre-Paid Legal Services : Gain peace of mind with access to pre-paid legal services.
Life and Disability Support : Receive life and disability support to protect you and your loved ones.
401(k) with Company Match : Secure your future with our 401(k) plan, including a company match.
Exclusive Employee Discounts : Enjoy exclusive discounts through LifeMart, saving you money on everyday purchases and special treats.
Values driven company culture that encourages teamwork and excellence.
Opportunities for career growth and advancement.
Join us in our mission to redefine the HOA industry and ensure residents LOVE where they live.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.