About the job
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
The Receptionist position requires an individual that is well-spoken, customer service orientated, and can multi-task at a quick pace. The primary duties of the Receptionist position is to direct all incoming calls and walk-in clients in a friendly and welcoming manner.
Duties include but are not limited to:
Professionally greet and direct all visitors.
Professionally answer the phone and direct all calls accordingly.
Create FedEx labels and track for billing.
Maintain the Receptionist sign-in sheet.
Maintain the front page only for the Receptionist binder.
Process mailings.
Maintain the monthly birthday list.
Create and distribute the monthly Management Board Meeting list.
Assist with special administrative projects.
Manage conference room calendars.
Screen incoming general messages within email and phone mail systems and distribute accordingly.
Assist with mail handling per client and company policies.
Process outgoing mail and take it to the Post Office daily.
Organize and file hard copy HOA documents in file cabinets.
Ensure that break room and lobby area is kept neat and clean at all times.
Other duties as assigned.
Requirements
Professional communication skills (phone, interpersonal, written, verbal, etc.).
Professional customer service skills.
Intermediate knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
Knowledge of general office equipment (copier, fax, phone systems, etc.).
Confidentiality and discretion in the performance of all duties and responsibilities.
Self-motivated, proactive, detail oriented and a team player.
Education and Experience:
High School Diploma or GED Required.
0 – 3 years of directly related or closely related experience.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Job Description
The Receptionist position requires an individual that is well-spoken, customer service orientated, and can multi-task at a quick pace. The primary duties of the Receptionist position is to direct all incoming calls and walk-in clients in a friendly and welcoming manner.
Duties include but are not limited to:
Professionally greet and direct all visitors.
Professionally answer the phone and direct all calls accordingly.
Create FedEx labels and track for billing.
Maintain the Receptionist sign-in sheet.
Maintain the front page only for the Receptionist binder.
Process mailings.
Maintain the monthly birthday list.
Create and distribute the monthly Management Board Meeting list.
Assist with special administrative projects.
Manage conference room calendars.
Screen incoming general messages within email and phone mail systems and distribute accordingly.
Assist with mail handling per client and company policies.
Process outgoing mail and take it to the Post Office daily.
Organize and file hard copy HOA documents in file cabinets.
Ensure that break room and lobby area is kept neat and clean at all times.
Other duties as assigned.
Requirements
Professional communication skills (phone, interpersonal, written, verbal, etc.).
Professional customer service skills.
Intermediate knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
Knowledge of general office equipment (copier, fax, phone systems, etc.).
Confidentiality and discretion in the performance of all duties and responsibilities.
Self-motivated, proactive, detail oriented and a team player.
Education and Experience:
High School Diploma or GED Required.
0 – 3 years of directly related or closely related experience.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.