Receptionist

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Do you want to help people make their house a home? Do you thrive on providing great customer service while making a difference? Do you wish your job had a 'normal' schedule? Want to spend holidays with your actual family instead of your work family? Dreaming of a long-lasting stable career? Love a job helping people?

Welcome to Blue Mountain! All the parts you love about your customer service roles, plus some serious work-life balance at a company who cares about your well-being.

We want to hire a Receptionist who shares our vision, values and commitment to superior customer service. This role is responsible for providing clerical and administrative support to the Blue Mountain team. The Receptionist is also the liaison to the Community Managers and homeowners primarily, but will also occasionally interact with vendors, board members and committee members, as well as staff at Associa and within the branch office.

If you're a determined self-starter with a passion for finding solutions, we want to meet you!

What's in it for me?

Besides all the things you'd expect from any company (medical, dental, vision, 401k with company matching, life insurance, short & long term disability) we believe you deserve more than that -- At Associa, you'll get great perks and discounts, continual professional training & career planning, money towards lifestyle and wellness activities (we call this Benefits Plus). Most importantly, you will get a fulfilling career and a company that becomes your family!

Opportunity for Career Advancement within Blue Mountain and Associa

Fun family culture within the office

The Receptionist position requires an individual that is well-spoken, customer service-oriented, and can multi-task at a quick pace. The primary duties for the Receptionist position is to direct all incoming calls and walk-in clients in a friendly and welcoming manner.

Duties include but are not limited to:

• Professionally greet and direct all visitors.
• Professionally answer the phone and direct all calls accordingly.
• Assist with special administrative projects.
• Manage conference room calendars.
• Screen incoming general messages within email and phone mail systems and distribute accordingly.
• Assist with mail handling per client and company policies.
• Ensure that lobby area is kept neat and clean at all times.
• Other duties as assigned.
  
  

Requirements

Knowledge & Skills

• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of general office equipment (copier, fax, phone systems, etc.).
• Confidentiality and discretion in the performance of all duties and responsibilities.
• Self-motivated, proactive, detail oriented and a team player.
  
  

Education & Experience

• High School Diploma or GED Required.
• 0 -- 3 years of directly related or closely related experience
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.