Receptionist

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Receptionist performs general office activities and provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members.

Duties include but are not limited to:

• Organize and prepare correspondence relating to association business.
• Receives and responds to incoming calls. Follow through on various requests.
• Processes and distributes incoming and outgoing mail.
• Prepares and assists community managers with monthly board packages and in-house mailings.
• Updates homeowner and association information and shared files.
• Keeps work spaces organized and maintained.
• Processes print jobs, scanning and faxing as general office support when needed.
• Files association documents for Community Managers. Arranges for delivery and pick up of documents from storage when necessary.
• Other duties as assigned.
  
  

Requirements

Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.

• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Interpretation and completion of verbal and/or written instructions at a proficient level.
• Knowledge of general office equipment (copier, fax, phone systems, etc.).
  
  

Knowledge of company policies, procedures and forms.

• Confidentiality and discretion in the performance of all duties and responsibilities.
• Time management and time critical prioritization skills.
  
  

Education And Experience

• High School Diploma or GED preferred
• 1 - 3 years of directly related or closely related experience
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.