PT Front Desk Weekend Overnight

Location: Fort Lauderdale, FL/ Off of Las Olas Blvd, on the intracoastal waterway

 

Schedule: Saturday and Sunday 11pm-7am

 

Starting pay: $16/hr

 

FirstService Residential provides full-service, professional association management services to more than 8,500 properties encompassing over 1.6 million residential units across 22 U.S. states and three provinces in Canada.

 

Why FirstService? We invest in our team members, offering career training resources, employee referral bonuses and ample opportunity for growth, alongside a full benefits package (medical, dental, vision, 401k, PTO, etc).

 

What sets us apart? We are passionate about being the best at what we do. That passion has made us the industry leader in residential community and building management. Our values are the foundation upon which FirstService Residential is built and serve to guide each of us every day. Our associates – the heart and soul of our company – share these values.

 

READY TO JOIN OUR TEAM? Here are the details of your next rewarding career with FirstService Residential.

 

POSITION SUMMARY:

 

The front desk person works independently, and without direct supervision. Possesses strong

 

communication, telephone, and customer service skills. Detailed oriented and able to multitask.

 

Meets and greets residents; checks guests and service providers in/out. Able to understand and

 

react to emergency response and access control procedures; monitors and operates electronic

 

security control systems; and accurately maintains daily logs, records and forms.

 

POSITION RESPONSIBILITIES:

 

• Demonstrates excellent customer service, communication and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

 

OPERATING SKILLS, KNOWLEDGE & ABILITIES:

 

Education/Training:

 

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.

 

Experience/Knowledge:

 

• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

 

Special Requirements:

 

• Ability to lift 30 – 50 lbs.
• Work in an upright standing or sitting position for long periods of time
• Handle, finger, grasp and lift objects and packages
• Reach with hands and arms
• Communicate, receive and exchange ideas and information by means of the spoken and

 

written word

 

• Ability to quickly and easily navigate the property/building as required to meet the job

 

Functions

 

• Complete all required forms.
• Ability to work extended hours and weekends based on project requirement.
• Ability to respond to emergencies on a timely manner.

 

The physical demands described here are representative of those that must be met by an

 

employee to successfully perform the essential functions of the job. Reasonable

 

accommodations may be made to enable individuals with disabilities to perform the essential

 

functions.

 

DISCLAIMER: This is not an all-inclusive job description; therefore, management has the

 

right to assign or reassign schedules, duties and responsibilities to this job at any time.