Proposal Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Associa is looking for a Creative Proposal Manager to join our growing Marketing team. This role is part of the design team and works closely with our Sales and Branch Ops teams to manage RFP proposal processes. The primary responsibility is ensuring proposal deadlines are met with accurate, professional, appropriately-branded deliverables to our network of branch clients. The secondary responsibility is assisting the design team by editing and creating other projects as assigned.

PRIMARY PROPOSAL RESPONSIBILITIES:

Monitor proposal queue daily in Salesforce.Note: we manage two types of proposal requests, Standards and Customs; RFPs are Customs that include a questionnaire or Q & A section. 
Standard proposals are managed via a proposal tool; responsibilities include:
Management and maintenance of the proposal tool including creating client workspaces, managing access permissions, and maintaining the content libraries, templates, and workflows within it
Photo editing, designing new content pages and/or updating and refreshing page/section designs as requested/needed
Providing guidance, answering questions and occasionally providing training on proposal tool
Pulling analytics/reporting within the tool and sharing with appropriate stakeholders
Working with 3rdparty vendor to troubleshoot and/or expand functionality of proposal tool as needed;Note: training and support of tool will be provided by 3rdparty vendor, but experience with Adobe InDesign will be extremely helpful
RFP process, management and development of custom proposals. These average 2-4 per week, and can range from 40 – 200 pages.Note: Custom proposals include the standard proposal information, RFP responses, and appendix content provided by the client. 
Review RFPs for specific requirements, instructions, and deadlines; establish information and content needed; communicate with the Sales/Ops project team and other contributors while monitoring deadlines
Collaborate with Sales and Ops to provide guidance on responses, as well as the organization and flow of information within the proposal
Assist with design layout, photo editing, and maintenance of custom proposal templates
Apply edits, review, approve and post a final proposal to Salesforce for project completion
Additional responsibilities include:

Communicate and report on project SLA expectations and execution
Ability to create, proof and/or refine proposal text as needed; experience in persuasive writing is a plus
Assisting with non-proposal design projects such as fliers, postcards, email creation, etc. as needed

Requirements

KNOWLEDGE AND SKILLS

Possesses a passion for gathering content and transforming it into a high-quality, professional piece
Has the willingness to learn from other creative professionals and can apply constructive criticism to continue to improve skills and grow
Can work in a multi-project, deadline-driven environment
Is a solution-focused go-getter with the ability to adapt to unforeseen project changes
Can establish and maintain effective working relationships with clients and co-workers and work autonomously
Is a natural communicator, both verbally and written

Education And Experience

5+ years of relevant corporate or agency experience
Bachelor's degree in marketing, communications, design or equivalent field
Tools & Systems: Pandadoc, Adobe InDesign, Adobe Photoshop, Grammarly, Asana, or equivalent knowledge preferred
Microsoft Office: Word, Excel, PowerPoint, Outlook

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.