Property Management Assistant

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Job: Property Management Assistant

Hours: Monday through Friday, 8:30 am - 5:00 pm (and additional infrequent night meetings with advanced notice). The ability to work a hybrid schedule, in the office 2 days a week and remotely from home 3 days a week (After 90 days, subject to change).

Summary

The Property Management Assistant supports several Portfolio Managers and Site Staff to provide seamless customer service to our residents and board members.

Essential Functions

• Draft communications and documents for management, residents, and board members
• Manages on-going, incoming, communications from; Portfolio Managers, Site Staff, Board Members, Residents, Accounting, and Team members in a timely fashion
• Maintain condominium documents; contracts, regulations, phasing, violations, and all related correspondence
• Provides administrative and customer support to Portfolio and Community Managers to include; coordination of monthly meetings, facilitating maintenance requests, scheduling appointments, and unit owner requests
• Provides administrative support to residents during the sale and/or refinancing of unit(s) and modification requests/approvals
• Business partner to Portfolio Managers and board of directors, advocate for residents
• Database management for assigned properties
• Other duties as assigned
  
  

Requirements

Background, Skills, and Abilities

• 1 year of experience in a fast-paced, customer service and administrative role A great entry-level opportunity for those looking to get into the property management field.
• Strong communication skills (both written and oral)
• High levels of attention to detail, initiative, accountability, and adaptability
• Must be able to meet deadlines and manages multiple deadlines
• Must be able to build strong relationships at all levels: team members, site staff, residents, and board members
• Strong Microsoft Office skills and experience with property management databases would be a plus
• Must be able to pass a background screen that includes a drug test
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.