Property Leasing Agent

Job Details

Description

Position Summary:

Primarily responsible for providing all assistance to the Community Manager and residents at an on-site property which includes daily customer service to residents.

Position Responsibilities

• Perform a wide spectrum of administrative duties that are essential to successfully provides administrative support and other tasks as directed to On-site Community Manager and other on-site staff members.
• Able to show available units; quote accurate pricing and Lease terms. Create lease agreements and subsequent documentation.
• Extend top-notch customer service and problem resolution via phone and face-to-face interaction with board residents.
• Composing correspondence and creating/maintaining database information.
• Cover various general accounting duties, including some A/P, A/R, coding of invoices and billing.
• Ability to handle resident concerns and needs in a professional under the supervision of Community Manager.
• Performs other related duties as directed by management.

Knowledge, Skills And Abilities

• Ability to multitask and prepare and process large amounts of administrative and customer request items while being detail oriented.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a fast-paced, demanding environment.
• Ability to proficiently utilize computer programs and database systems, including Microsoft Office, internet and e-mail systems.
• Ability to interact and work positively and effectively with homeowners and staff at all levels.
• Advanced communication skills both verbal and written.
• Superior customer service skills and phone etiquette.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.
• Knowledge and familiarity with Yardi software.

Physical Demands & Work Environment

• Primarily sitting at work station utilizing a computer in an office setting.
• Walking/driving through community as needed.