Portfolio Community Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

A Community Manager (Portfolio Community Manager) is responsible for providing the overall supervision of assigned community association(s). The Community Manager interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as branch operations team.

Duties may include but are not limited to:

• Hands-on leader, overseeing all aspects of community life for multiple properties.
• Manage daily office operations to include maintaining the data base, contract files, architectural review process, financial reporting, capital projects and expenditures
• Maintain vendor relationships, coordinate inspections and facility maintenance
• Collaborate with Homeowners and Association’s Board of Directors, ensuring Association’s policies and procedures are met
• Prepare Board packages, facilitate Board Meetings, update on community events and legal actions
• Manage delinquencies, collect and take action if needed

Requirements

• 3-5 years of community management experience
• Service oriented relationship builder with strong communication skills (written and oral)
• Proactive and self-directed team player who has excellent time management skills and is effective at prioritizing tasks
• Knowledgeable of community life; property, real estate and homeowners associations; working with an Association and Board of Directors
• Proficient on conflict resolution techniques
• Well versed in MS Office Suite

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.