Pool Porter (WA)

Description

Introduction:

At Best Management Company, our community managers work as a team, and collaborate with each other. They are well trained and versatile in project management, maintenance, and property finances. We believe that the person who manages the community should be involved in every part of their community to truly serve them the best. As an engaging self-starter, the Community Manager embodies our motto through proactive leadership. With an emphasis on service, a Community Manager is organized and consistently puts the client front and center.

Summary

Assists the Maintenance Manager in keeping the pool and water features maintained and in good repair. Perform cleaning duties for pool decks, lounge chairs, tables, umbrellas, trellises, locker rooms, walls, signs, cabanas, gates, enclosures, showers, and trash receptacles.

Other duties may include but are not limited to, performing routine maintenance activities, notifying management of needs for repairs, and cleaning debris from common areas. Maintaining good relationships with residents and co-workers in order to have a positive work environment.

Essential Duties And Responsibilities

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Sweeping, mopping, scrubbing, brushing, blowing, vacuuming, and washing.
Gather and empty trash daily and/or per schedule.
Tidy up pool decks and deck furniture daily and as needed.
Service, clean, and supply restrooms/locker rooms daily and as needed.
Daily inspections for leaks, equipment alarms, temperatures, and water clarity.
Dust furniture, walls, machines, and equipment.
Mix water and detergent in containers to prepare cleaning solutions according to specifications.
Clean and polish furniture and fixtures.
Steam clean or shampoo carpets as needed or per schedule.
Strip, seal, finish, and polish floors as required.
Notify the Aquatic Facilities Manager concerning the need for repairs or additions in the common area and complete the appropriate work order.
Complete appropriate requisition for supplies and equipment as needed for cleaning and maintenance duties.
Set up and arrange furniture and equipment, tables, and chairs as needed.
Attend maintenance carts in common areas at all times. Cart must be stored out of sight while on breaks.
Ensure all safety precautions are followed while performing work.
Assist Licensed Pool Technician to maintain, treat, disinfect, cleaning, and servicing swimming pool(s) and spa(s) including all appurtenances.
Complies with quality assurance expectations and standards as well as company policies and procedures.
Makes payroll entries each day in accordance with company policy.
Be courteous and pleasant to residents at all times.
Attend all company mandatory functions.
Comply with company policies and procedures.
Other projects and opportunities may be deemed necessary and appropriate for this position.
Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
Perform or assist with any operations as required to maintain workflow and meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional materials and supplies.
May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain a specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines. 
Ensure all safety precautions are followed while performing the work.
Follow all policies and Standard Operating Procedures as instructed by Management.
Perform any range of special projects, tasks, and other related duties as assigned.

Requirements

KNOWLEDGE, SKILLS & PROFICIENCIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
Highly organized and detail-oriented with a “can-do” attitude.
Excellent communication and customer service skills.
Ability to multitask while working under sometimes, extreme pressure and in a diverse environment.
Exhibits professionalism; ensures uniform and personal appearance are clean and professional; maintains confidentiality of proprietary information; protects company assets, maintains a professional demeanor at all times.
Demonstrates effective communication skills consisting of verbal, written, and listening skills.
Demonstrates problem-solving abilities independently and responsibly. 
Able to work independently and as a team; prioritizes daily workload efficiently and professionally.
Must work effectively with co-workers, residents, and others by sharing ideas in a constructive and positive manner; listens to and objectively considers ideas and suggestions; keeps commitments and keeps others well informed of work progress, timetables and issues; address’ problems and issues constructively to find a mutually acceptable and practical business solution; address’ others by name, title or other respectful identifier.
Must be flexible in work schedule which may include AM/PM shifts, weekends, and holidays.

Education And/or Experience

High School Diploma or GED.

1 year minimum of janitorial or custodial experience.

Proficient in English (written and verbal).

Language Skills

The candidate must have good communication skills, with a demonstrated ability to communicate effectively with staff at all levels of the organization, both verbally and in writing.

Specific Skills/Knowledge (if Any)

Basic knowledge of and use of tools and equipment in:

Custodial/Janitorial

Trash management

Concrete surface cleaning

Light carpentry

Landscape

General Labor

Tools include but are not limited to vacuums, mops, brooms, carpet extractor, washer/dryer, hammer, pliers, pick, wire cutters, saw, drills, socket, wrenches, levels, shovel, rake, tamper, electrical tester, compressor, painting equipment, two-occupant electric maintenance cart.

Personal etiquette

Politeness

Valid Driver’s License

Work Environment

Occasional overtime work is required when emergency situations arise. Rotating “On-Call” service as required.

The Pool Porter position may be hazardous at times. Extreme care should be taken when using any tool, while operating machinery, driving a vehicle, and when working with electricity. Each employee is responsible for assisting the department in maintaining a safe working environment.

Best is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact Vy Nguyen at (949) 334-8166.