Pool Attendant

Responsible for enforcing pool and beach safety rules in those areas. Primary responsibility is the maintenance and cleanliness of beach, pool and deck areas. Able to understand and react to emergency response procedures; monitors safety and security of all pool and beach users and responsible for reporting and documenting any safety or accident concerns.

The Beach or Pool Attendant also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers.

• Maintains cleanliness of beach and pool area by clean-up of trash and alignment of chairs/lounges.
• Maintain neat beach area, pool area and water at all times and perform everyday tasks as requested by the GM or APM.
• Ensure neat and clean pool restroom.
• Assists in resolving complaints/issues related to the pool/jacuzzi and beach areas.
• Monitor inventory of all pool/beach equipment.
• Manage drop off and pick up of towels from laundry.
• Helps maintain a pleasant environment for the enjoyment of the property owners and their guests.
• Ensures all safety precautions and procedures are followed while performing duties.
• May be assigned other duties by the on-site GM or APM.

Education/Training/Certifications/Licenses:

High school diploma or equivalency preferred.

May require CPR and/or Lifeguard certification.

Experience/Knowledge/Skills:

One (1) to Two (2) years of related work experience. Strong working knowledge of customer service principles and practices. Excellent interpersonal and communications skills.

Physical Requirements:

Ability to lift up to 40 lbs.; work in an upright standing or sitting position for long periods of time, may fluctuate. May handle, grasp and lift objects and packages. Reach with hands and arms, communicate, receive and exchange ideas and information.

Ability to quickly and easily navigate the property/building as required to meet the job functions; complete all required forms.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Safety Equipment (may/may not include)

• Anti-Slip Shoes
• Sun Protection

Working Conditions:

The majority of work will be completed outdoors in a non-temperature controlled environment with moderate noise levels.

DISCLAIMER: This is not an all-inclusive job description. In addition, management has the right to change any portion of this job description at any time and for any reason.