Outside Cart Attendant

The Beverage Cart Attendant is responsible for providing food and beverages to players on the golf course, in addition to various requests from the Clubhouse that golfers may need during their round. Members should receive professional, prompt, and friendly service throughout their golf round.

The Beverage Cart Attendant also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers.

(May include some or all of the following as applicable)

• Follow proper procedures for bad weather conditions
• Must be in clean, neat uniform, and wear visible name tag at all times.
• Perform daily opening and closing inventory. Inventory sheets must be dated, signed and turned in with closing paperwork.
• Must check with Manager before leaving the property.
• Maintain an inventory sheet that reflects daily sales.
• Check expiration dates on food and beverage products in beverage cart storeroom.
• Rotate and organize products and inform management to order new product when necessary.
• Confirm cart is fully operational before starting rounds, (gas, air in tires, oil etc.).
• Park and hose down cart at the end of the shift. Carts must be kept clean at all times.
• Must have knowledge of proper golf course etiquette.
• Keep coolers and snack boxes clean and organized.
• Must be available to work on major holidays.
• Must attend beverage cart meetings and all training classes.
• Follow all Safety guidelines.
• May be assigned other duties by Manager.

Education/Training/Certifications/Licenses:

High school diploma or equivalency preferred. Valid Driver License is required.

Experience/Knowledge/Skills:

Requires a minimum of (1) year general experience relevant to the job. Effective written and verbal communication skills. Strong customer service, communication and interpersonal skills required.

Computer literacy:

Command of computer hardware/software is preferred, but not required.

Language requirements:

Multiple language fluency is desirable but not required.

Physical Requirements:

Ability to lift 50lbs. following appropriate safety procedures: Work in an upright standing position for long periods of time. Ability to work in different environmental working conditions (e.g. heat, cold, wind, rain). Walk and climb stairs. Handle, grasp, feel objects and equipment. Reach with hands and arms. Communicate, receive and exchange ideas and information by means of the spoken and written. Ability to quickly and easily navigate property are required to meet the job functions. Repeat various motions with wrists, hands and fingers. Ability to detect auditory and/or visual emergency alarms. Ability to work extended/flexible hours and weekends based on project requirement. Driving when necessary (may be required to possess a valid Driver’s License.)

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions:

Work will be divided between indoor and outdoor work. The proportion of indoor to outdoor work will fluctuate. May be exposed to weather conditions such as heat, cold or rain while working outdoors.

DISCLAIMER: This is not an all-inclusive job description. In addition, management has the right to change any portion of this job description at any time and for any reason.