Operations Manager - Wendell Falls

Do you thrive on helping others grow professionally? Are looking for a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Our Operations Manager will serve as an integral part of the leadership of the community and will have signi?cant interaction with the community’s Board of Directors and homeowners. They will play a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and, in the offices, where we work. Simply put, we create experiences that connect people.

About The Community

Wendell Falls is where small-town community meets big-city urbanity. It’s the result of new thinking, with new homes, new ways to work and new ways to get together. All coming to life just 15 miles from downtown Raleigh, one of the fastest-growing metro areas in the U.S.

What You’ll Accomplish

• Assist in all aspects of daily business and operations while maintaining the management direction of the community association
• Oversee related service contractors and vendors, interact with community residents and volunteers
• Maintains all association records as required by the governing documents, federal and state law and CCMC protocol
• Recruits, hires and evaluates potential employees
• Supervise, train, coach, and evaluate staff members as assigned
• Works closely with Executive Director and Community Financial Services to ensure proper documentation of contracts, invoices and other expenses
• Serve as lead staff member on Committees as assigned
• Oversee daily office functions ensuring that the needs and requests of the residents are dealt with in a timely and professional manner
• Assist the Executive Director with developing and administration of the annual operating and reserve budgets and contract deliverables
• Assist in orientation and training of Board(s) and committee members
• Other duties as assigned
  
  

What we’re looking for:

• Three years of proven career advancement in a professional business environment
• Two years of community management/supervisory experience (preferred)
• Associate’s or Bachelor’s degree or equivalent experience
• Attention to detail and a customer focused attitude
• Ability to multi-task on a variety of levels with the utmost of focus and professionalism
• Knowledge of community association management principles, procedures, and standards
• CAI credential of CMCA designation with the ability to obtain the AMS designation
• Be able to work longer than an eight-hour day or a forty-hour week; must be able to respond to after-hours emergencies as necessary
• Have a valid driver’s license and current vehicle liability insurance
• CAM license preferred (Required in Florida, Georgia and Nevada within 90 days of hire)
  
  

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status).
  
  

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [email protected] so we can review next steps together.

What We Offer

• Comprehensive bene?ts package including medical, dental, vision, and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee assistance program
• Optional Pet Insurance
• Professional education assistance
• Perhaps most importantly, a service-oriented team who is dedicated to your success!