Operations Manager - Johnson Ranch (AZ)

About the job
Do you thrive on helping others grow professionally? Are looking for a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Our Operations Manager will serve as an integral part of the leadership of the community and will have significant interaction with the community’s Board of Directors and homeowners. They will play a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and, in the offices, where we work. Simply put, we create experiences that connect people.

About The Community

The Johnson Ranch Community consists of 6,071 homes and is home to over 20,000 residents. Our community is diverse in many ways; with a wide range of ages. They have families, empty nesters and retirees. Johnson Ranch offers a multitude of amenities, and has something for everyone!

Residents of Johnson Ranch enjoy over 300 acres of recreation and green belt space, 3 community pools with spas, a 9-hole pitch and putt golf course, a catch & release pond, tennis courts, basketball courts, a sand volleyball court, a 9-hole disc golf course and 19 playgrounds throughout the community. Residents enjoy over 50 events; ranging from Movies in the Park to Arts & Craft Fairs. Johnson Ranch lifestyle brings families together for fun and festivities while celebrating the golden age of community!

What You’ll Accomplish

Assist in all aspects of daily business and operations while maintaining the management direction of the community association
Oversee related service contractors and vendors, interact with community residents and volunteers
Maintains all association records as required by the governing documents, federal and state law and CCMC protocol
Recruits, hires and evaluates potential employees
Works with division accounting department to ensure proper documentation of contracts, invoices and other expenses
Serve as lead staff member on Committees as assigned
Coordinate pre-employment, new hire and separation paperwork for all on-site personnel
Oversee daily office functions ensuring that the needs and requests of the residents are dealt with in a timely and professional manner
Assist the Community Manager with developing and administration of the annual operating and reserve budgets
Assist in orientation and training of Board(s) and committee members

What We’re Looking For

Three years of proven career advancement in a professional business environment
Two years of community management/supervisory experience (preferred)
Associate’s or Bachelor’s degree or equivalent experience
Attention to detail and a customer focused attitude
Ability to multi-task on a variety of levels with the utmost of focus and professionalism
Knowledge of community association management principles, procedures, and standards
CAI credential of CMCA designation with the ability to obtain the AMS designation
Be able to work longer than an eight-hour day or a forty-hour week; must be able to respond to after-hours emergencies as necessary
Have a valid driver’s license and current vehicle liability insurance
CAM license preferred (Required in Florida, Georgia and Nevada within 90 days of hire)

What We Offer

Comprehensive benefits package including medical, dental, vision, and life insurance
Wellness program
Flexible Spending Accounts
Company-matching 401k contributions
Paid vacation, holiday, and volunteer time
Company-paid Short-term Disability
Optional Long-term Disability
Employee assistance program
Optional Pet Insurance
Professional education assistance
Perhaps most importantly, a service-oriented team who is dedicated to your success!