Operations Area Specialist

FirstService Residential provides full-service, professional association management services to more than 7,800 properties encompassing over 1.6 million residential units across 22 U.S. states and three provinces in Canada.

What sets us apart?

We are passionate about being the best at what we do. That passion has made us the industry leader in residential community and building management. Our values are the foundation upon which FirstService Residential is built and serve to guide each of us every day. Our associates – the heart and soul of our company – share these values.

Why should you choose us as your next career?

At FirstService Residential, we believe in the value that associates of different racial, ethnic and cultural backgrounds, religions, gender, sexual orientation, ages and physical abilities bring to our company and the communities we manage. By promoting a diverse workforce, we build a strong foundation to serve our clients while cultivating an inclusive culture for teams and leaders to embrace differences and consider divergent points of view.

In addition, at FirstService Residential, we are proud of our benefits package. Most positions provide a wide variety of benefits and perks like Health, Dental, & Vision Insurance as well as Employee Assistance Programs, 401K, paid vacations, paid time off, perks at work discounts and much more!

READY TO JOIN OUR TEAM? Here are the details of your next rewarding career with FirstService Residential

Our Company is seeking:

An experienced and highly motivated Security/Operations Area Specialist in West Palm Beach Area, FL. This position requires adaptability to different situations and the hours may change in the future. Must possess strong leadership, communication and time management skills. Detail oriented and able to multi-task. Responsible for quality, consistency, safety and overall customer service presentation to residents and guests.

Schedule: Open Availability

Responsibilities:

• Assists in vacation, sick time, leave of absence, and last minute shift assistance coverage.
• Assigned to a specific region.
• Adheres to company policy in all assigned Properties.
• Needs to have reliable form of transportation and mobile communication.
• While on duty must be in Company approved attire and/or uniform, and follow the Company dress code and policy, and have identification badges being displayed at all times.
• When on assignment, keeps work area clean.
• All safety procedures must be adhered to at all times. Any safety issues must be brought to the attention of the Property Manager immediately.
• Responsible for checking the Fire Alarm panel to ensure that it is in normal Status. Reports any indicated troubles in writing to the Property Manager immediately.
• Follow property specific procedures for handling emergency situations (e.g. Evacuations, medical emergencies and natural disasters)
• Maintains awareness of undesirable persons on property premises.
• Patrol property as required and report all issues of concern.
• Utilize radio communications IAW property guideline.
• Prepare and review written documents. (e.g., daily logs, inspections, reports)
• Exchange information with other employees using two-way radio or control base radio.
• Responds to emergency situations in a timely and efficient manner.
• Reports all complaints/issues to The Director of Operations.
• On call 24/7 for emergencies and call outs assigned by Director of Security. Including, but not limited to weekends and Holidays.
• May be assigned other duties, responsibilities as required.

What We Offer:

• Employer-Provided Health Insurance
• Dental and Vision Insurance
• Life Insurance, and Long-Term Disability
• Flexible Spending Accounts
• Paid Time-Off/Holidays
• 401(k) Retirement Plan
• Employee Referral Program
• Employee Assistance Program
• Employee Discounts Program

FirstService Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunity for all current and prospective associates without regard to race, color, religion, sex, age, disability, sexual orientation, gender identity or expression (including transgender status), pregnancy, genetic information, national origin, ancestry, citizenship status, veteran status, and any other status protected under federal, state, or local anti-discrimination laws.