Operations and Standards Coordinator

Do you thrive on helping others grow professionally? Are looking for a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Our Operations and Standards Coordinator will serve as an integral part of the community and will have significant interaction with the community’s Board of Directors and homeowners. They will play a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and, in the offices, where we work. Simply put, we create experiences that connect people.

Our Community

This community is planned as three distinct districts. Each is informed by the character of the land and all are linked by trails to unique destinations — through the woods, along the water, to parks, pools and places to gather. Each district introduces a variety of new ways to live - with new ideas about the meaning of home, and the relationships between health and wellness, art and nature, together and togetherness. We invite you to join us.

What You’ll Accomplish

• Assist Community Manager in all aspects of daily business and operations to maintain the management direction of the community association
• Oversee related service contractors and vendors, interact with community residents and volunteers
• Issue amenity access cards and manage access system programming
• Track leased units within the community
• Maintains all association records as required by the governing documents, federal and state law and CCMC protocol
• Works with Community Manager to ensure proper documentation of contracts, invoices and other expenses
• Oversee daily office functions, answering phone, email, and assisting with walk-in guests, ensuring that the needs and requests of the residents are dealt with in a timely and professional manner
• Assist the Community Manager with meeting preparation and administration of the annual operating and reserve budgets
• Assist in new owner orientations and training of Board(s) and committee members
• Conduct community drives and inspections of residential properties.
• Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics.
• Document, photograph and record all violations.
• Assist Homeowners with the Architectural Review process.
• Prepare applications for the committee review.
• Other duties as assigned
  
  

What We’re Looking For

• Two years of proven career advancement in a professional business environment
• Associate’s or Bachelors' degree or equivalent experience
• Attention to detail and a customer focused attitude
• Ability to multi-task on a variety of levels with the utmost of focus and professionalism
• Knowledge of community association management principles, procedures, and standards
• Have a valid driver’s license and current vehicle liability insurance
• Prefer two years of community management
  
  

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)
  
  

What We Offer

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!