Onsite Server - part time (RNM2023-6501)

Company Overview:

GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
  
  

Responsibilities

Part time hours - server Job Purpose :

Sets tables and serves residents and guest meals according to well established rules of etiquette and performs various incidental duties to furnish satisfactory service. Provides with friendly, courteous, knowledgeable obliging and attentive service in all areas, including the dining room, banquet areas, and etc.

Duties and Responsibilities:

• Ensure accurate account of the transactions, collections, disbursements, daily reports, and computer system.
• May set tables, spreading clean linen if applicable, placing glasses, condiment holders, flowers, and silverware, etc.
• Receives residents and takes order. May involve seating guests, pulling chairs away from the table, distributes menus, answers questions about food, beverage, and the menu, and or makes suggestions about food, beverage and wine.
• Informs cooks of the about the orders, procuring items from stations, carry trays and serves the meals to the residents and guests. Serves the meals by placing the trays on a stand near the table being served, places dishes, by course, in front of each person, serving from the left of the patron, mat replenish water, butter, if needed.
• Remove soiled dishes, procures, and serves dessert.
• Provides check to residents and or guests when they have finished their meal, receive
• Monitor the preparation of food and beverage products, as per recipe standards, to ensure consistent quality, portion control and presentation.
• Provide menu suggestions to management.
• Participate in the set up and breakdown of items due to F&B activities.
• Complete opening and closing procedures as outlined in the F&B Manual.
• Maintain cleanliness and organization in all F&B front of the house areas.
• All residents and guests are greeted with an immediate smile, eye contact and a verbal welcome. If applicable they are escorted to a table, chairs are pulled for ladies, menus presented – open ladies first, from left to right. Place settings are adjusted to the number of members and guests at each table. Monitor that a courteous server greets the table within three minutes, offers beverages and observes timing, correctness, quality and presentation of the order.
• Acknowledges residents and guests, politely thanks the members and guests upon departure.
• Monitor and or participate that tables are reset within 5 minutes.
• Conducts a physical inspection of the room and floor to ensure proper presentation.
• Plus other work related tasks needed
  
  

Plus tips

Qualifications

• Reliable transportation
• Provide exceptional
• Always conduct business with the highest personal, professional, and ethical standards.
• Excellent people skills and proven ability to maintain working relationships with supervisors, peers, residents, and guests.
• Good time management and organizational skills.
• Knowledge of pool equipment and safety measures.
• Lift up to 30lbs frequently
  
  

Pay and Benefits:

$12.50 hour + tips