Onsite Seasonal Pool Attendant - part time (DCA2023-5528)

RealManage is a national Inc. 5000 firm with clients and operations in 24 states from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles

• Integrity we always do the right thing.
• Respect for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships we are a professional services company; people do business with people they like.
• Always Improving never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Seasonal Pool Monitor

• Provide exceptional customer service to all to ensure a high-quality experience.
• Greet all homeowners and guests.
• Enforce pool/spa rules, policies, and regulations calmly, consistently, and effectively.
• Keep track of any unauthorized persons (non-use of fob, jumping fence, slipping in with other group) – ask for fob number, register fob time/date – then report by email to management

any who refuse to provide fob numbers. Contact law enforcement if necessary.

• Complete daily opening and closing procedures. This can include arranging pool furniture such as tables, chairs, and umbrellas.
• Test pool water chemistry on Thursday, Saturday, and Sunday and maintain appropriate records.
• Report any potential issues to management, including about the property and about people.
• Alert management of any issues including damage/wear/need of replacement/items missing. Offer recommendations to improve the user experience, such as by proposing revisions to

rules.

• Monitor Ranch House and patio areas for unauthorized parties/gatherings and verify clean-up after authorized parties/gatherings.
• Put up and take down event postings provided by on-site assistant manager

At least hourly

• Check, spot clean/sanitize pool/spa and pool deck
• Check restrooms and shower areas, including to pickup paper towels and replace towels and toilet paper as needed
• Ensure that the furniture and misc. deck/patio items are orderly.
• Maintain lost and found.

Plus other wrok related tasks as needed

Required Skills/Abilities

• Reliable transportation
• Always conduct business with the highest standards of personal, professional, and ethical conduct.
• Excellent people skills and proven ability to maintain working relationships with supervisor, peers, residents, and guests.
• Good time management and organizational skills,
• Knowledge of pool equipment and safety measures.

Must have the ability to perform moderate physical work and may be required to lift up to 45 Lbs., up to 25 lbs. frequently and up to 10 lbs. constantly. Perform activities such as bending, kneeling, crouching, reaching, standing, pushing, lifting, and grasping for up to 5 hours without sitting.

Education and Experience

• High School diploma or GED equivalent (preferred).
• At least 1 year of experience in the hospitality industry (preferred).

Pay = $17.00 to $19.50 hour - part time