Onsite Recreation Assistant - Seasonal / Part-Time (CCA2024-7021)

Company Overview: 

RealManage / Walters is a national Inc. 5000 firm with clients and operations in 24 states from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage / Walters offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage / Walters is a values-based company with the following values as our guiding principles:

 Integrity: we always do the right thing. 
 Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. 
 Selflessness: more than teamwork; we are part of something special and much larger than any of us. 
 Personal Relationships: we are a professional services company; people do business with people they like. 
 Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage / Walters, we are always getting better. 

Responsibilities

 Part Time / Seasonal Onsite Recreational Assistant/Office Assistant 

 Start as early as May 24th and goes until Labor Day, Monday, September 2nd 

We are looking for a reliable self-efficient person to create banquet and tennis reservations for residents and to answer phones, give tours and attend to email inquiries. The recreation assistant position will have outstanding customer service skills and be responsible for maintaining surveillance of all activity in the recreational facility to ensure safety and security of children and adults.

 RESPONSIBILITIES: 

 Assist residents with private banquet event planning. 
 Event setup, set up banquet room with requested tables and chairs. 
 Organize various events such as game night, bunco, cooking classes, food trucks, summer barbecues, concerts in the park etc. 
 Explain and enforce rules and regulations to homeowners and guests of the recreation facility. 
 Identify situations where residents are not able to safely participate in an activity and inform the Director. 
 Office memo preparation, assist new members with ID cards and paperwork, other office duties assigned by the Director. 
 Comply with quality assurance expectations and standards. Move, lift, or carry objects weighing less than or equal to 40 pounds, stand, sit, or walk for an extended period. 
 Other work-related tasks as needed. 

Qualifications

Skills required:

Customer Service Skills: An enjoyment of dealing with customers, being friendly, helpful and providing an excellent level of service to customers

Communication Skills: Can assess if a customer does not understand an instruction, policy or requirement, and can explain to them in different ways, to make sure they understand.

Team Player: Will help out and do other duties if required, not afraid to get their hands dirty and will go the extra mile.

Decision-making skills: Must be able to think on your feet and adapt to changing conditions.

Technical Skills: Must be able to pick up practical skills easily and become proficient in using them

Pay and Benefits:

$16.00 to $17.00 hour , depending on education and experience