Onsite Recreation Assistant - part time (SDCA2023-5127)

Company Overview

RealManage / Walters is a national Inc. 5000 firm with clients and operations in 24 states from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage / Walters offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage / Walters is a values-based company with the following values as our guiding principles

• Integrity we always do the right thing.
• Respect for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships we are a professional services company; people do business with people they like.
• Always Improving never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage / Walters, we are always getting better.

Part time Recreational Assistant

Assists in coordinating and planning activities and use of the recreational facilities by residents and their guests. Reports to the General Manager, with significant contact with residents, guests, contractors, outside groups and associations, and employees. This position requires flexibility to work evenings, weekends and holidays.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets residents and guests, Completes opening and closing shift procedures.
• Operates multiple phone lines and paging system.
• Is familiar with and provides association guidelines to residents, their guests and non-profit groups.
• Assists with class and event registrations and fees.
• Operates and understands the computer entry system (AS400).
• Keeps accurate written records.
• Familiar with Front Desk procedures and location of needed information.
• Responsible for the distribution of a variety of homeowner forms; i.e. home improvement requests, complaints, membership applications, assessment payments, etc, to correct departments.
• Assists General Manager with special events.
• Plus other work related tasks as needed

QUALIFICATIONS

• Ability to read and write general business correspondence.
• Ability to effectively present information and respond to questions from residents, vendor’s employees, and guests.
• Ability to interpret a variety of instructions furnished in written, oral, diagrams or schedule form.
• Ability to design and prepare computer-generated flyers and posters for upcoming events.
• Ability to maintain effective working relationships with other employees, guests, homeowners, vendors and resolve conflicts and problems courteously and tactfully.
• Ability to sit/stand for extended periods of time.
• Ability to move around the facility and participate in activities.
• Must be able to lift/carry up to 25 lbs.
• Valid California driver’s license. Will be required to attend functions and work a flexible schedule that will include days, evenings, weekends and holidays.

Pay and Benefits

$16 to $17, depending on education and experience.