About the job
GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.
RealManage is a values-based company with the following values as our guiding principles:
- Integrity: we always do the right thing.
- Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
- Selflessness: more than teamwork; we are part of something special and much larger than any of us.
- Personal Relationships: we are a professional services company; people do business with people they like.
- Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
Property Summary:
Discover a refreshing departure from ordinary living in this Huffines Signature Community - significant, unique, fun and yet tranquil, but more importantly, it's a way of life!
Where the charm and elegance of eras past intertwine with cutting-edge country club life.
Responsibilities
Pool Technician: Responsible for performing maintenance assistance for pools and splash pads and to do repairs and maintenance throughout the property as needed.
Duties include:
- Maintain pools, splash pads and spas to ensure cleanliness and presentation are up to standard
- Use vacuum and net equipment to clean debris
- Empty or change pool filters and skimmers
- Check water for chemical levels
- Perform other preventative maintenance and repairs as needed
- Ensure completion of work orders using work order system
- General maintenance, janitorial and grounds work throughout the Community Associations as needed
- Periodic inspections
- Advising supervisor of needed repairs, improvements and safety issues
- Other tasks as needed
Summary: The Maintenance Technician is responsible for ensuring the overall physical aspects of the community meet the established standards for safety, appearance, and operation within the budgeted financial goals.
Responsibilities:
- Continually inspect property for improvements, immediately report any deficiencies to the Community Association Manager or Maintenance Manager.
- Perform light electrical, plumbing and carpentry repairs; touch up paint and ensure property is well cared for.
- Manage complicated maintenance projects through the Community Association Manager and/or Maintenance Manager.
- Maintain cleanliness of common area amenities, including party room, library, laundry rooms and pool area.
- Oversee cleaning service to ensure thorough cleaning; performs daily custodial work as needed.
- Order, receive and maintain all supplies for the cleanliness and maintenance of the building.
- Perform, maintain and repair all common elements throughout building exteriors and interiors.
- Receive and maintain all supplies necessary for work orders to be completed in a timely manner.
- Pick up and remove trash/moves dumpsters as needed for pick-ups.
- Remove weeds and trash (including animal waste) from common element rock and flowerbeds around the buildings as necessary.
- Respond to all emergency maintenance calls immediately during scheduled working hours.
- Respond to after hour’s calls from the Building Engineer and Community Association Manager when assistance is needed in resolving emergencies.
- Report observed covenant violations to the Community Association Manager for enforcement and monitor adherence to community standards.
- Plus other work related tasks as needed
Qualifications
Knowledge, Skills, Abilities, and other Qualifications:
- Pool maintenance experience is required
- Certified Pool Operator (CPO) highly desired.
- Must be team oriented work well with others, capable some electrical work, drywall, painting, mechanical repairs, and others.
- Able to communicate with vendors, schedule timely inspections with city for the property
- Must possess personal values that are in alignment with those of the company; Excellence, Partnership, Professionalism, Integrity, and Life Balance.
- Knowledge of safety precautions
- Knowledge of basic electrical repair and replacement
- Knowledge of HVAC trouble shooting
- Knowledge of general facilities maintenance and repair
- Skill in attention to detail, problem solving, and decision making
- Ability to prioritize and handle multiple assignments
- Ability to perform duties with limited supervision
- Ability to be work a flexible schedule in order to meet deadlines
- Ability to build strong working relationships with team members
Education and Experience:
- High School diploma or equivalent
- Two to three years of previous experience in HOA, Apartment/Multi-Family Maintenance preferred
- Two or more years of experience in electrical, plumbing, painting and maintenance preferred
- HVAC certification preferred
Performance Standards:
- Maintain knowledge of basic electrical repair and replacement, HVAC trouble shooting, controls, plumbing, lighting and general facilities maintenance and repair.
- Provide excellent customer service at all times.
- Respectful and responsive to home owners and resident inquiries and concerns.
- Complete all work in a timely manner with a high degree of quality.
- Identify and utilize resources available and work in a team environment.
Pay and Benefits:
$25 - $28 per/hr depending on education and experience
Benefits include:
- Medical Insurance
- Highest level employee plan will incur a cost
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- HSA (Required High Deductible Medical Plan to be eligible)
- FSA
- Education Reimbursement
- 401K matching
- Employee Assistance Program (EAP)
- 11 paid Holidays